Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Assisted new and existing customers with the ordering process to determine individual needs. Drove sales by building new clientèle through account maintenance calls, networking and building strong relationships with existing clients. Ensured all catering orders were delivered accurately and in a timely manner. Consistently maintained sales goal of 30% over previous year sales. Tracking and maintaining inventory of catering supplies. Entering and tracking customer information in corporate database.
Scheduled and directed staff in daily work assignments to maximize productivity. Performed weekly inventory. Controlled food and labor costs. Prepared weekly sales reports. Responsible for cash control and preparing bank deposits. Managed accounts payable, accounts receivable and payroll.Consistently obtained highest rating from the county health department.
Managed accounts payable, accounts receivable and payroll.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Scheduled and directed staff in daily work assignments to maximize productivity. Prepared weekly sales reports. Oversaw maintenance of building and equipment. Performed weekly inventory. Controlled food and labor costs. Prepared bank deposits.
Vocational coursework in sales and marketing
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