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Service Desk Team Member resume example with 9+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Organized and detail-oriented Guest Service Team Member with 2 and half years of cash handling and customer service experience. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.

Highlights
  • Exceptional customer service
  • Strong work ethic
  • Organized
  • Team player
  • Flexible
  • Reliable
  • Energetic
  • Friendly
  • Approachable
  • Good Commuication Skills
Accomplishments
  • Consistently achieved a higher than average speed and efficiency score when dealing with guest.
  • Increased annual revenue by offering guest Various target Services, therfore creating effective strategies to expand existing customer services.

Experience
10/2011 to Current Service Desk Team Member Giant Eagle, Inc. | Brunswick, OH,

Delivered prompt, accurate and excellent customer service. Assembled in-store marketing displays.Balanced daily cash deposits and bank vault inventory with a zero error rate.Established new customer accounts including checking, savings, lines of credit and loans.Trained employees on cash drawer operation.

Education
Expected in 2012 High School Diploma | Lake Weir High School, Weirsdale, Fl GPA:
  • Member of the Spanish Club
  • Member of IB Club (International Baccalaureate)
  • 4.0 GPA
  • 4.0 GPA Academic Achievement Award (all four years)
Expected in | Criminal Justice CFCC, Ocala, FL GPA:

I am attending CF as of right now. I have graduated yet, but I am currently enrolled. My major as of right now is Criminal justice.

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Resume Overview

School Attended

  • Lake Weir High School
  • CFCC

Job Titles Held:

  • Service Desk Team Member

Degrees

  • High School Diploma

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