SEARCH

Service Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
EP
SERVICE COORDINATOR
Summary

Reliable and hardworking Human Services worker with 7-year record in social and human services. Skillfully organizes paperwork and connections to obtain resources for individuals. Excellent documentation, recordkeeping and problem-solving abilities.

Skills
  • Maintain records
  • Conduct home visits
  • Coordinate service referrals
  • Customer relations
  • Multitasking
  • Task prioritization
  • Relationship Building
  • Collaboration
  • Motivation
  • Problem-solving
  • Prioritization
  • Organization
  • Verbal communication
  • Crisis Management
  • Crisis Intervention
  • Sales Experience
  • Phone etiquette
  • Experience with children
  • Cleaning Experience
  • Behavioral Health
  • Individual Therapy
  • Group Therapy
  • Service Coordination
  • Ongoing client support
Experience
Service Coordinator / Erie County Care Management - Erie, PA07/2020 - Current
  • Maintained thorough records and produced detailed reports on client visits and histories.
  • Referred individuals to wide range of public and private agencies based on individual needs to obtain necessary assistance.
  • Worked with clients to identify their specific issues potential support options.
  • Completed assigned tasks with little or no supervision.
  • Coordinate services for participants who are nursing home clinically eligible who wish to remain in the community.
  • Help participants maintain insurance eligibility
  • Maintaining a large caseload of participants
  • Work with schedulers to make sure participants have the care they need in the home.
  • Work with physician offices to obtain appointments, durable medical equipment, supplies, and medications for participants.
  • Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
  • Identified and contacted appropriate community resources on behalf of clients.
  • Identified gaps in current services and developed relationships with potential providers, including charitable organizations, schools and government agencies.
Mental Health Therapist I / PENN HIGHLANDS DUBOIS - DuBois, Pennsylvania01/2014 - 07/2020
  • Coordinate with physician and psychiatrist regarding patient's care.
  • Assist with every day routines at the inpatient mental health adult and adolescent unit at Penn Highlands DuBois.
  • Review 302 paperwork with county delegate.
  • Follow up with all patients sent home from the emergency department.
  • Maintain confidentiality of records relating to patients' treatment.
  • Assess patient's for risk of suicide attempts and other emergent mental health criteria.
  • Encourage patients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • Collect information about patients through interviews, observation, or tests.
  • Counsel patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Fill out and maintain patient-related paperwork, including federal- and state-mandated forms, patient diagnostic records, and progress notes.
  • Act as patient advocates to coordinate required services or to resolve emergency problems in crisis situations.
  • Refer patients community resources or to specialists as necessary.
  • Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.
  • Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.
Patient Care Associate / Penn Highlands DuBois - DuBois, PA05/2013 - 01/2014
  • Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
  • Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
  • Maintain patients' restrictions to assigned areas.
  • Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses, or social workers.
  • Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.
  • Clean and disinfect rooms and furnishings to maintain a safe and orderly environment.
  • Restrain or aid patients as necessary to prevent injury.
  • Serve meals or feed patients needing assistance or persuasion.
  • Organize, supervise, or encourage patient participation in social, educational, or recreational activities.
  • Aid patients in becoming accustomed to hospital routine.
  • Participate in recreational activities with patients, including card games, sports, or television viewing.
Staff Associate / WE'RE ROLLING PRETZEL COMPANY - DuBois, Pennsylvania06/2010 - 01/2013
  • Collect payments from customers.
  • Take orders from patrons for food or beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Clean, stock, and restock workstations and display cases.
  • Prepare dough, following recipe.
  • Bake Pretzels and mix sauces.
Education and Training
Clarion University Of Pennsylvania - Clarion, PA2013Bachelor of Science: Psychology
  • 3.0 GPA
  • Major in Psychology
  • Minor in Music
  • Kappa Kappa Psi Member
DuBois Area High School - DuBois, PA2009High School Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Erie County Care Management
  • PENN HIGHLANDS DUBOIS
  • Penn Highlands DuBois
  • WE'RE ROLLING PRETZEL COMPANY

School Attended

  • Clarion University Of Pennsylvania
  • DuBois Area High School

Job Titles Held:

  • Service Coordinator
  • Mental Health Therapist I
  • Patient Care Associate
  • Staff Associate

Degrees

  • Clarion University Of Pennsylvania - Clarion, PA2013 Bachelor of Science : Psychology
    DuBois Area High School - DuBois, PA 2009 High School Diploma

Similar Resumes

View All
Service-Coordinator-resume-sample

Service Coordinator

SOCIAL WORKER DESIGNEE Holy Rosary Healthcare

Dickinson, North Dakota