LiveCareer-Resume

service champion resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.

Skills
  • Multitasking and Organization
  • Critical Thinking
  • Customer Service
  • Kitchen Safety Standards
  • Customer Relations
  • Time Management and Prioritization
  • Stocking and Replenishment
  • Verbal and Written Communication
  • Equipment Troubleshooting and Maintenance
  • Dependable and Cooperative
  • Coffee and Tea Service
  • Adaptability and Flexibility
  • Cleaning and Sanitizing
  • Documentation and Recordkeeping
  • Special Orders and Dietary Restrictions
  • Cash Drawer Operations
  • Safe Food Handling
  • Inventory Management
  • Workstation Setup and Breakdown
  • Collaboration and Teamwork
  • Calculating Bills
  • Food and Beverage Service
  • Attention to Detail
  • Honest and Ethical
  • Cash Register Operations
  • Feedback Acceptance
  • Cash Handling
  • Reliable and Responsible
  • Product Location
  • Customer Transactions
  • Credits and Refunds
  • Price Identification
  • Work Task Prioritization
  • Sweeping and Mopping
  • Payment Processing
  • Problem Solving
  • Complaint Resolution
  • Cooperative Attitude
  • Pricing and Markdowns
  • Return and Exchange Processing
  • Till Counting
  • Coupon Redemption
  • Basic Mathematics
  • Active Listening
  • Point of Sale Software
  • Adaptable and Flexible
  • Check Cashing
  • Creative Thinking
Work History
Service Champion, 06/2021 to 11/2022
Taco BellHayward, CA,
  • Greeted customers, answered questions and took orders.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Maintained counter areas in neat and clean fashion.
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions to needs.
  • Established and maintained positive work environment to support high team morale.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Endorsed products by making recommendations and promoting specials
  • Inspected kitchen equipment and appliances to verify functional operation.
Cashier, 04/2021 to 06/2022
Headway Corporate ResourcesNaperville, IL,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $300 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Overnight Staff Member, 12/2021 to 02/2022
Planet Fitness Inc.Panama & Ashe, CA,
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
GED: , Expected in 05/2021 to GED - ,
GPA:
Additional Information

Hi! My name is bear, and I was born with Spina Bifida, a birth defect that causes my legs to be weak. I use a cane to make standing and walking easier. My pronouns are he/him, I have Autism and C-PTSD. I sometimes have a hard time understanding sarcasm, but I do have an attention to detail and compassion you'll find nowhere else.

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Resume Overview

School Attended

  • GED

Job Titles Held:

  • Service Champion
  • Cashier
  • Overnight Staff Member

Degrees

  • GED

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