service center manager resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Seasoned managerĀ dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
Skills
Cost reduction strategies
Project planning and development
Budgeting and forecasting
Customer relations specialist
Organized
Dependable
Natural leader
Employee relations
Detail-oriented
Sales background
Education
North Carolina A&T State UniversityGreensboro, Expected in ā āBachelor of Science:Business - GPA:
Work History
Aggreko - Service Center Manager New Orleans, LA, 03/2014 - 04/2017
Supervised a team of 4 supervisors, 2 account managers and 54 associates.
Established operational objectives and work plans.
Delegated assignments to subordinate managers.
Budget planning for service center and sales
Ā Staff development.
Interviewed and hiringĀ of all associates
Reviewed and analyzed daily operation reports
Developed and implemented sales strategy for profitable growth
Coordinated monthly meetings with drivers, linehaul and clerical staff
Improved employee retention.
Improved the claims ratio in Richmond from .75 to .40
Improved the closeout time process on both shifts to help better serve both our external/internal customers.
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