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SERVICE B.D.C Resume Example

Resume Score: 70%

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SERVICE B.D.C
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
Skills
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Microsoft Office expertise


  • Appointment setting
  • Administrative support specialist
  • Filing and data archiving
  • Skilled in call center operations
Work History
SERVICE B.D.C, 06/2014 to Current
LEXUS OF CERRIOTS – CERRITOS CA
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Product Sales  Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
  • Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
  •  Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Made Service Department  Appointment.
  •  Organized work records and filed reports.
Security Officer, 10/2009 to 05/2014
Universal Protection Service – Long Beach CA
Responsibilities include  greeting & monitoring visitors, maintaining visitor sign-in sheet and  direct guest to associates accordingly, Periodic security monitoring, CCTV, implement security systems, coordinate and organize front office documents, general office( answer phone, file, data entry) and all other responsibilities as requested.
Receptionist, G4S Wackenhut – Anahemin CA

Receive, screen all incoming phone calls and connect them to appropriate personnel Give a warm greeting to all people entering the office premises

Help out each person who approaches the front desk with a query Maintain the in and out time muster kept for the visitors Sort out and hand over important packages, deliveries, or messages to appropriate departments within the company

Provide clerical and administrative support to the management Keep a close watch over the staff workings and movements Act as a communication between the employees and other divisions of the organization viz., housekeeping, etc.

Being well versed with all kinds of official documentations to prepare letters, memorandums, etc. Ensure cleanliness and orderliness in the reception area while abiding by the policies and regulations of the organization Update appointment diaries and logbooks for scheduling appointments for the right dates Report any security related matters to the line manager

Education
Associate of Arts: Business Mangement , Current
West LA College - Los Angeles
High School Diploma: 2006
Compton High School - Compton CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • LEXUS OF CERRIOTS
  • Universal Protection Service
  • G4S Wackenhut

School Attended

  • West LA College
  • Compton High School

Job Titles Held:

  • SERVICE B.D.C
  • Security Officer
  • Receptionist

Degrees

  • Associate of Arts : Business Mangement , Current
    High School Diploma : 2006

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