Focused server, successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Over 7 years experience serving up to 50 dinner guests at a time during peak hours and numerous parties and holiday celebrations.
Organized and efficient server
Thrives in fast-paced environment
Committed team player
Energetic, friendly and enthusiastic
Quick problem solver
Courteous, professional demeanor
Guest relations professional
04/2009 to Current
Server/Wait Staff The Oyster Bar and Grille – 855 Pierremont Rd Suite 157 Shreveport, LA 71106
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Proactive prepared for large parties and reservations, anticipating planning and staffing needs.
Assertively upsold alcoholic beverages, appetizers and desserts.
Verified cash drawer against the day's receipts.
04/2008 to 04/2009
Billing and Technical Support Teleperformance – 5800 W Bert Kouns Industrial Loop Shreveport, LA 71129
Managed call flow and responded to technical support needs of customers.
Identified and solved technical issues with a variety of diagnostic tools.
Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
07/2005 to 04/2008
Head Teller Carter Federal Credit Union – 6652 Youree Dr Shreveport LA, 71105
Organized, stocked and maintained the teller window area.
Created member account profiles on Carter Federal Credit Unions online banking program.
Trained and directed new hires during department orientations.
Continued education on current banking products and services through the Louisiana Credit Unions League and the Credit Union National Association, Inc.
High School Diploma: C.E. Byrd High School -
Associate of Arts: Music/Voice/Piano Bossier Parish Community College - 6220 E Texas Street, Bossier City, LA 71111