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Server Trainer Resume Example

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resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Skills
  • New employee mentoring
  • Effective customer upselling
  • Training expertise
  • Service prioritization
  • Price memorization
  • Check payment processing
  • Technologically savvy
  • Product organization
  • Quality control
  • Fleet dispatching
  • Conflict mediation
  • Problem-solving abilities
  • High-energy attitude
  • Sales expertise
  • Schedule mastery
  • Stockroom procedures
  • Inventory tracking
  • Dependable and reliable
  • Safety methods
  • Workload priorities
  • Price negotiation
Education and Training
Wickenburg High School Wickenburg, AZ Expected in 05/2015 High School Diploma : - GPA :
Jessica
Claire
Summary
  • Knowledgeable serving professional with exceptional leadership, training and observational skills. Diligent and forward-thinking with an adaptable approach and disciplined nature. Successful at maintaining calm in high-stress settings.
  • Friendly and enthusiastic about training new employees. Talented teacher and mentor with exceptional communication and problem-solving abilities.
  • Responsible and friendly, promote merchandise with practiced care and attention to individual needs.
  • Dedicated and talented at processing high volumes of error-free transactions and meeting goals. Offers 6 years of experience in customer service.
Experience
Erickson Living - Server Trainer
Highlands Ranch, CO, 10/2020 - Current
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Instructed new staff members on food handling procedures and service techniques.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Developed training program to improve menu knowledge of new hires.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Informed guests on recipes with attention to particular allergens.
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
  • Calculated charges, issued table checks and collected payments from customers.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Rocket Farm Restaurants - Promotion: Bartender Trainer
Houston, TX, 10/2020 - Current
  • Trained new bartenders on drink preparation and upselling techniques.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Ordered inventory to meet expected demand with adequate stock.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
Carlie C's Iga - Server
Louisburg, KS, 05/2016 - 12/2020
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Frys Food - Bagger
City, STATE, 09/2015 - 02/2017
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Answered customer questions regarding products and store services.
  • Returned unwanted merchandise to appropriate store shelves.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.

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Resume Overview

School Attended
  • Wickenburg High School
Job Titles Held:
  • Server Trainer
  • Promotion: Bartender Trainer
  • Server
  • Bagger
Degrees
  • High School Diploma

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