LiveCareer-Resume

server trainer resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Competent Server Trainer offering 25 years of food service experience in many varieties of restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development.

Dedicated Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Team Exercises
  • Employee Interviewing
  • Leadership Development
  • Orientation and Onboarding
  • Problem Solving
  • Corporate Training Programs
  • Employee Relations
  • Coaching and Development
  • Decision Making
  • Clear Communication
  • Relationship Building
Work History
05/2013 to 12/2020
Server Trainer Erickson Living New Providence, NJ,
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided continuous evaluation and feedback to server employees.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Presented training material with varied instructional methods to maintain attention of participants.
09/2011 to 05/2013
Server Biaggi's Ristorante Italiano Llc Omaha, NE,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
10/2007 to 06/2011
DCS Operator Little Fishes Swim School Saint Paul, MN,
  • Oversaw procurement of products for Photo and Cosmetics in our districts retail chain stores.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Interacted with vendors, store managers, District manager, Regional Category Specialist , other DCS's in the region, to complete store resets and replacement of photo equipment/training on new printers.
10/2006 to 11/2007
Cast Member Disney's Vero Beach Resort City, STATE,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Education
Expected in
High School Diploma:
Madison Comprehensive High School - Mansfield, OH,
GPA:
Certifications
  • Certified in ALL areas of Food and Beverage safety, responsible Beverage training, and numerous courses on Building Emotional connections with guests, co-workers,and management.

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Resume Overview

School Attended

  • Madison Comprehensive High School

Job Titles Held:

  • Server Trainer
  • Server
  • DCS Operator
  • Cast Member

Degrees

  • High School Diploma

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