Efficient server with strong interpersonal and coaching skills.
Outgoing server offering extensive knowledge of menu items, ingredients and wine creating a raving fans for a superior guest experience.
Restaurant professional with over 12 years in FOH and BOH operations. Trained service staff in wine education hosting regular tastings.
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Highly responsible and reliable
Point of Sale (POS) system operation
Works well under pressure
Exceptional interpersonal skills
Upbeat, outgoing and positive
Food safety understanding
Trained in liquor, wine and food service
Server Coach; assisting management and training new hires
Court of Master Sommeliers Introductory Sommelier Course March 2014
Sommelier Society of America certificate January 2014
Certified Anusara Yoga Instructor, E-RYT500 August 2008
Appropriately suggested wine and wine pairings to guests to increase overall dining experience and restaurant revenue. Set the example for outstanding professional service for my team members and new hires.Hosted educational wine tastings for the staff to improve knowledge and professionalism when suggesting wine to the guest.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Worked closely with management in determining new wines for the menu.Certified team members on new menu items.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations creating raving fans.Assisted fellow servers, server assistants, dining room hosts and management to quickly respond to guests' needs.Took out the trash and cleaned up as necessary to create and maintain the highest service standards.
Concentration in Business Administration
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