LiveCareer-Resume

server shift manager trainer resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Friendly and enthusiastic Office Manager with 11 years of specialization in team management. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Experience
Server, Shift Manager, Trainer, 01/2016 to 07/2016
Hard Rock Hotels And CasinosSeattle, WA,
  • Provide services to customers.
  • Train and assist staff with computer usage.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, tidying up server station, taking out trash, or checking and cleaning bathroom.
Server, Bartender, FOH manager, 10/2015 to 01/2016
One MedicalPalo Alto, CA,
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate.
  • amounts to be purchased or requisitioned.
  • Take dining reservations.
Server, 10/2014 to 10/2015
The GrogCity, STATE,
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Provide guests with information about local areas, including giving directions.
Office Manager, 06/2002 to 12/2013
Happy TailsCity, STATE,
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Hire and terminate personnel.
  • Acquire, distribute and store supplies.
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Train and assist staff with computer usage.
  • Feed and water animals according to schedules and feeding instructions.
  • Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
  • Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment.
Education
High School Diploma: , Expected in Jun 1995 to Alvarado High School - Alvarado, TX
GPA:
Skills
Balance cash receipts, clerical, Make copies, database management, fax machines, funds, human resources, laundry, marketing, mail, money, negotiation, newsletters, office equipment, provide treatment, payroll, copiers, promotional material, quality, repairs, sales, answering phones, transportation, word processing.

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Resume Overview

School Attended

  • Alvarado High School

Job Titles Held:

  • Server, Shift Manager, Trainer
  • Server, Bartender, FOH manager
  • Server
  • Office Manager

Degrees

  • High School Diploma

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