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server manager and bartender of food service resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Customer-savvy Server, Bartender and Manager accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Skills
  • Professional Service Standards
  • Supply and Inventory Maintenance
  • Age Identification and Compliance
  • Responsible Serving
  • Elegant Food Plating
  • Teamwork and Professionalism
  • Classic Cocktails
  • Liquor, Beer and Wine Knowledge
  • Outstanding Customer Service
  • Handling Difficult Customers
  • Suggestive Selling
  • Maximizing Profitability
  • Guest Relations Management
  • Waiting Tables
Education
Kasetsart University Bangkok Thailand, Expected in 08/2008 ā€“ ā€“ BBA : Operations Management - GPA :
St. Mary's School Nakhonratsima Thailand, Expected in 08/2003 ā€“ ā€“ High School Diploma : - GPA :
Work History
Darling Ingredients, Inc. - Server Manager And Bartender of Food Service
Waterloo, IA, 06/2019 - 07/2022
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
Ichiban Japanese Steak House & Sushi Bar - Server Manager and General Manager of Food Service
City, STATE, 01/2013 - 06/2019
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed food resources, memorized orders and coordinated customer service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
Linda Schappell Spech Pathologist And Associates - Secretary
City, STATE, 01/2009 - 01/2013
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Recorded expenses and maintained accounting records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

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Resume Overview

School Attended

  • Kasetsart University
  • St. Mary's School

Job Titles Held:

  • Server Manager And Bartender of Food Service
  • Server Manager and General Manager of Food Service
  • Secretary

Degrees

  • BBA
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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