Server, Food Runner, Server Ast., to Go Specialist Resume Example
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SERVER, FOOD RUNNER, SERVER AST., TO GO SPECIALIST
Summary
- Positive, upbeat customer expert with experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
- Skilled customer service representative with proficient people skills.
- Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
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Experience
Server, Food Runner, Server Ast., to Go Specialist, Fifth Group Restaurants Llc, July 2020-CurrentAtlanta , GA
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Upsold customers and optimized table-turns
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Provided exceptional service to customers every day
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Processed customers' payments and provided receipts.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted newly seated guests quickly and efficiently.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Delivered entrees to tables and made sure each guest received correct menu items.
Server, Nothing Bundt Cakes, October 2019-January 2020Vernon Hills , IL
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Upsold customers and optimized table-turns
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.'
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Processed customers' payments and provided receipts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Shift Leader, Tropical Smoothie Cafe, January 2019-September 2019City , STATE
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Delegated tasks to employees and monitored activities and task completion.
Education and Training
Associate of ScienceBusiness Administration, Paralegal Studies, , , John Tyler Community College, , CityStateExpected in May 2022
My plan is to transfer to the University of Richmond after I have completed my two years of study at John Tyler. After transferring I will continue my pursuit of a degree in Business Administration and Paralegal studies.
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Resume Overview
School Attended
- John Tyler Community College
Job Titles Held:
- Server, Food Runner, Server Ast., to Go Specialist
- Server
- Shift Leader
Degrees
- Associate of Science
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