Server, Cashier, Customer Service Resume Example
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SERVER, CASHIER, CUSTOMER SERVICE
Professional Summary
I pride myself on being dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 5 years of experience serving many guests to ensure they have the best experience.
Skills
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Work History
09/2019 to 12/2019Server, Customer Service, CashierFirst Hospitality Group Inc | Glenview , IL
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
02/2019 to 09/2019Server, Cashier, Customer ServiceHooters | City , STATE
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
05/2018 to 02/2019Laundry AttendantGolden Isles Laundry | City , STATE
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled linens and clothing and pretreated stains.
- Used special treatments, including borax cleaner to remove stains.
- Collected soiled linens, including tablecloths, napkins and draperies after large events.
- Assisted with cleaning and maintenance of laundry equipment, including commercial washers and dryers to keep machines in proper working order.
- Folded laundry after washing and drying and transported to staging area.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling multiple pieces per shift for large revenue-producing business.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
07/2017 to 05/2018Server, CashierCaptain Joes | City , STATE
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Monitored guests for intoxication and immediately reported concerns to management.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed and resolved differences between accounting information and cash drawer.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked salad bar and buffet for lunch and dinner service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
General StudiesCollege of Coastal Georgia, City, State
05/2016GEDAdult Education Center of Brunswick, City
GeneralBrunswick High School, City, State
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Resume Overview
School Attended
- College of Coastal Georgia
- Adult Education Center of Brunswick
- Brunswick High School
Job Titles Held:
- Server, Customer Service, Cashier
- Server, Cashier, Customer Service
- Laundry Attendant
- Server, Cashier
Degrees
- General Studies
05/2016 GED
General
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