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Server, Cashier, Customer Service Resume Example

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SERVER, CASHIER, CUSTOMER SERVICE
Professional Summary

I pride myself on being dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 5 years of experience serving many guests to ensure they have the best experience.

Skills
  • Drawer management
  • Dining area cleanliness
  • Sale expertise
  • Order accuracy
  • Cash handling expert
  • Identification checks
  • Point of sale knowledge
  • Product upselling
  • Credit card processing
  • Menu memorization
  • High-volume dining
  • Stocking and replenishing
  • Customer assistance
  • Hospitality service expertise
  • Guest relations management
  • Liquor law compliance
  • Order delivery practices
  • Refunds and exchanges
  • Payment collection
  • Bill computation
  • Daily transaction summarizing
  • Order taking
  • Refund handling
  • Communication skills
  • Checkout consistency
  • Retail merchandising
  • Performance improvement
  • Coaching and mentoring
  • Friendly demeanor
  • Multi-tasking ability
  • Shelf-cleaning
  • Cleaning and sanitizing
Work History
09/2019 to 12/2019Server, Customer Service, CashierBlue Bay Mexican Grill | Darien, GA
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
02/2019to 09/2019Server, Cashier, Customer ServiceHooters | Brunswick, GA
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
05/2018 to 02/2019Laundry AttendantGolden Isles Laundry | Brunswick, GA
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Collected soiled linens and clothing and pretreated stains.
  • Used special treatments, including borax cleaner to remove stains.
  • Collected soiled linens, including tablecloths, napkins and draperies after large events.
  • Assisted with cleaning and maintenance of laundry equipment, including commercial washers and dryers to keep machines in proper working order.
  • Folded laundry after washing and drying and transported to staging area.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling multiple pieces per shift for large revenue-producing business.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
07/2017 to 05/2018Server, CashierCaptain Joes | Brunswick, GA
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
General StudiesCollege of Coastal Georgia, Brunswick, GA
05/2016GEDAdult Education Center of Brunswick, Brunswick, GA
GeneralBrunswick High School, Brunswick, GA
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Resume Overview

Companies Worked For:

  • Blue Bay Mexican Grill
  • Hooters
  • Golden Isles Laundry
  • Captain Joes

School Attended

  • College of Coastal Georgia
  • Adult Education Center of Brunswick
  • Brunswick High School

Job Titles Held:

  • Server, Customer Service, Cashier
  • Server, Cashier, Customer Service
  • Laundry Attendant
  • Server, Cashier

Degrees

  • General Studies
    05/2016 GED
    General

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