Server/Cashier Resume Example
as a server I am well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Diligent Food Service worker with successful history in dine-in settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Dependable cashier with 4 years of experience providing efficient, high-quality customer service to guests in any business settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
- Inspected products and machines to maintain quality and efficiency.
- Made sure that products were produced on time and are of good quality.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Cleaned and maintained kitchen equipment and oven.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Frosted and iced doughnuts.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions with 98% accuracy.
- Worked closely with [quick stop manager] to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and concerns to support positive customer experiences.
- Prepared and submitted end-of-shift reports using POS system.
- Assisted customers by answering questions and fulfilling requests.
The first missionary trip was to help an orphanage in Mexico in 2016. Where I learned leadership skills, time managing, project managing, Team building, and supervising others.
The second trip was to build houses and help with earthquake relief in Puerto Rico in 2019. Where I learned and worked on team management, organizing, strategizing
- Team management
- Problem resolution
- Organization
- Employee training
- Management
- Excellent customer service skills
- Tableside service
- Stocking and Replenishing
- Table Setting Knowledge
- Communication skills
- Cash Handling
- Customer assistance
- Cash register skills
- Basic math skills
- Friendly demeanor
- Bagging assistance
- Good telephone etiquette
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Resume Overview
School Attended
- Cheltenham High School
- Montgomery County Community College
Job Titles Held:
- Server/Cashier
- Donut Maker
- Cashier
Degrees
- High School Diploma , 06/2019
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