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server assistant dishwasher resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly server/ bartender with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. I consider myself highly motivated with a engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Skills
  • Teamwork and Collaboration
  • Willing to Learn
  • Persuasive Approach
  • Positive and Friendly Attitude
  • Customer Relations
  • Responsible and Trustworthy
  • Basic Math
  • Customer Service
  • Stress Tolerance
  • Social with Customers and Staff
  • Problem-Solving Techniques
  • Guest Accommodations
  • Professional Relationships
  • Operational Efficiency
  • POS System Operations
  • Suggestive Selling
  • Food and Beverage Orders
  • Order Taking and Processing
  • Station Preparation
  • Heavy Lifting
  • Complaint Resolution
  • Beverage and Ice Dispenser Refilling
  • Problem Detection and Resolution
  • Condiment Restocking
  • Work Coordination
  • Tabs and Food Running
  • Menu Memorization
  • Table Bussing
  • Beverage Making and Delivery
  • Cleaning and Sanitizing
  • Attention to Detail
  • Menu Recommendations
  • Dish Preparation
  • Customer Satisfaction Promotion
  • Stocking and Replenishing
  • Dependability and Self-Control
  • Customer Preferences
  • Service Bar Restocking
  • Order Following
  • Concern for Others
  • Persistent with Challenges
  • Cooperative and Good Natured
  • Cash Register Operations
  • Bussing Experience
Work History
11/2022 to Current Server Assistant/ Dishwasher Peet's Coffee & Tea | , , Toledo, OH
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
09/2019 to 06/2022 Server/ Waitress Miracle Lanes | , , Toled, Ohio
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
09/2015 to 06/2018 Shift Lead Chubbys American Grill | , , Toledo, OH
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created incentive programs and contests to support and award top performers.
12/2015 to 12/2019 Baretender Lead Andreas Sports Pub | , , Toledo Ohio
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Participated in cross-functional team-building activities.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Coached team members in techniques necessary to complete job tasks.
Education
Expected in 06/2001 to to Diploma | Bedford Senior High School, Temperance, MI GPA:

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Resume Overview

School Attended

  • Bedford Senior High School

Job Titles Held:

  • Server Assistant/ Dishwasher
  • Server/ Waitress
  • Shift Lead
  • Baretender Lead

Degrees

  • Diploma

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