Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Systems engineer with experience deploying routers and switches, troubleshooting network connectivity, server and domain operations, and network security scanning and vulnerability assessment.
  • Active Directory
  • VMware vSphere experience
  • Storage management
  • Disaster recovery environments
  • Vulnerability Remediation
  • Data Center experience
  • Linux Experience
  • Security tools such as Nmap, Nessus, Burp Suite, and vulnerability assessment.
  • Server Imaging and pre-deployment configuration
03/2017 to Current Server Administrator Big Lots | Bedford, TX,

Deployed and developed a completely standalone network infrastructure in a separate datacenter, for use as an eDR environment that includes a domain controller, Active Directory, DHCP, DNS, Microsoft Exchange server, and all other essential tools used in production network.

  • Created virtual machines for environment using vSphere.
  • Built, configured, and patched Windows servers, ESXi Hosts and SAN storage servers (Redhat Linux) in the environment.
  • Remediated security vulnerabilities on servers.
  • Network device deployment and configuration (DIGI, KVM).
  • Deployed, racked and stacked Cisco switches, routers, HP Proliant DL series servers.
  • Creation and management of port mapping and port mapping documentation and design for data center physical connections.
  • Vulnerability scan assessment and remediation on Windows, Linux, and ESXi hosts.

11/2016 to 03/2017 NOC Engineer Shutterfly, Inc. | Joplin, MO,
Minimized down time by monitoring network health and power usage with SolarWinds. Supported and transitioned infrastructure services for clients and hundreds of servers in a data center environment. Provided assistance and level 2 network support for clients.
Management and modification of the internet protocol address space, domain name system, DHCP, active directory and Exchange service.
Modify permissions of network resources through AD, give users/groups access to required resources without security risk.
  • Perform “Bulk modification” of permissions. 
  • Efficiently discipline permissions on resources, thereby organizing the environment.
  • Created standard procedures to create consistency and improve support response time.
  • Supported VMware, Hyena, Avaya  (VOIP).
06/2016 to 10/2016 Computer Technician Goodwill Industries Of San Diego County | San Diego, CA,

Diagnosed, installed, configured and repaired computer systems and software. Built custom computer systems, installed computer networks and wiring. Performed diagnostic tests and repaired malfunctioning hardware and software. Resolved technical issues for clients in person, on the phone and through e-mail.

07/2014 to 06/2016 Networking Consultant Computer Institute | City, STATE, Planned, designed and provided problem resolution on mission critical production networks, serving clients like local businesses, schools, summer camp locations and education centers. Developed technical network strategies, including implementation and integration of networks based on business needs analysis. Conducted network base lining, and capacity planning.
Education and Training
Expected in 2018 Bachelor of Science | Computer Networks and Cyber Security University Of Maryland, , GPA:

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Resume Overview

School Attended

  • University Of Maryland

Job Titles Held:

  • Server Administrator
  • NOC Engineer
  • Computer Technician
  • Networking Consultant


  • Bachelor of Science

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