Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Experienced server with three years food and beverage experience in casual dining. Cross-trained as a host with excellent skills in floor management. Very attuned with the emotions of guests and coworkers alike to help create a productive and consistent environment even in stressful situations.
  • Excellent guest service skills
  • Works well under pressure
  • Ability to handle/resolve problems
  • Point of Sale (POS) system operation experience
  • Highly responsible and reliable
  • Non-smoker
02/2015 to Current Server Yotel | Miami, FL,
  • Delivered exceptional, friendly, and fast service.
  • Answered questions about menu selections and made recommendations when requested.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Skillfully anticipated and addressed guests' service needs.
  • Managed closing duties, including restocking items, and table maintenance.
02/2014 to Current Host Checkers Drive-In Restaurants, Inc. | Winchester, VA,
  • Seated quickly, efficiently and appropriately to meet restaurant and guest needs
  • Capable of working independently as well as a team to maintain restaurant seating expectations
  • Trained new host staff on restaurant protocol as well as Host Application Systems accompanied with the manager's floor plan
  • Communicated effectively with floor management and wait staff to ensure optimal guest experience
02/2011 to 11/2013 Team Member Continental Carbonic Products, Inc. | Half Moon Bay, CA,
  • Took orders via POS with fast and friendly service.
  • Helped pack and expedite orders from kitchen to customer.
  • Maintained restaurant cleanliness with closing duties that involved sweeping and bathroom cleaning.
  • Was individually responsible to take care of all secret shoppers that visited our location.

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    • Host
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