Focused Manager with 12 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude. Known for high retention and fostering a learning environment.
Promoted four times at Sephora, starting as skincare consultant and now a training store director, in which I on-board new exempt leadership and set up new stores for success.
Successfully staffed and opened new store location, which was top in the entire West Coast over budget in 2012.
Assisted six other stores in varying markets during times of change and growth.
Was transferred from St. Louis to Los Angeles to open a new store location and recruited and trained new staff.
Trained all new managers on store procedures and policies.
Worked closely with the district manager to strategize inventory and client service needs for a new urban market that had different needs from existing Los Angeles stores.
Completed 10 stories a week around government, sheriff's department and general interest.
Delivered excellent customer service by greeting and assisting each customer.
Won numerous regional sales contests due to innovation.
Managing Editor of The Webster Journal, voted best overall student newspaper in the state in 2004.
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