Have 22 years of experience handling workers compensation claims. Employ a high-level negotiation skills in resolving claims and corresponding liens. Also have experience in handling hearings at the Workers Compensation Appeals Board as well as taking depositions.
Have extensive experience in coordinating and executing bulk settlement meetings with various applicant attorney offices.
Also well versed in handling of Asbestos cases
Extensive training and experience in negotiation of large exposure cases.
While at Zurich was promoted to Hearing Rep within 15 months and became the first hearing rep for the Woodland Hills Office. Was then promoted to Team Manager 9 months later and helped the Dallas Office to be named Top Claims Office in the Country in 1996.
While at Berkshire Hathaway began Bulk Settlement Meetings with various law firms which helped office exceed settlement goals by 20%.
Using contacts made at Berkshire Hathaway instituted Bulk Settlement meetings with Employers Compensation which resulted in dramatic increase in settlements for the entire office.
Senior Workers Compensation Claims Adjuster September 2010 to March 2015Employers Compensation － Glendale, Ca
Handled all aspects of claim from 3 point contact, benefit payments, case resolution, litigation management and also lien resolution.
Worked in the case resolution unit and also coordinated bulk settlement meetings with various law firms including a quarterly meeting with one firm which achieved over 100 settlements in one year.
Senior Workers Compensation Claims Adjuster July 2007 to September 2010Berkshire Hathaway Homestate Companies － Pasadena, CaHandled all aspects of claim from 3 point contact, benefit payments, case resolution, litigation management and also lien resolution. Worked in the case resolution unit. Also served as lead adjuster and assisted in reviewing and approving reserves from other adjusters in the office.
Temporary Claims Adjuster August 2004 to July 2007PRG Insurance Services － Laguna Niguel, CaWorked onsite with one of the largest account. Handled all aspects of claims from 3 point contact, benefit payments, case resolution, litigation management and also lien resolution. Worked directly with the insured as I was onsite with the insured.
Senior Claims Examiner/ Team Manager June 1995 to August 2004Zurich North America － Woodland Hills, CaBegan as a Senior Claims Adjuster. Was promoted to Hearing Rep and Team Manager. Worked as a Team Manager for 2 years in Dallas Claims Office then returned to Woodland Hills Office where supervised a team of 7 adjusters and 4 claims assistants. Handled and/or oversaw all aspects of claims, attended prospective account meetings, claim reviews and loss control evaluations. Also evaluated and med with adjusters to provide performance feedback and improvement.
Associate of Arts : General Education, 1992Moorpark College － Moorpark , Ca, USA
Workers Compensation Self Insured Certificate
Workers Compensation Claims Professional Designation
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Companies Worked For:
Berkshire Hathaway Homestate Companies
PRG Insurance Services
Zurich North America
Job Titles Held:
Senior Workers Compensation Claims Adjuster
Temporary Claims Adjuster
Senior Claims Examiner/ Team Manager
Associate of Arts : General Education , 1992 Workers Compensation Self Insured Certificate Workers Compensation Claims Professional Designation
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