Human Resources Executive with a proven track record leading HR processes in both Fortune 50 and smaller firms specializing in multiple industries including fashion retailing, grocery retail, consumer packaged goods, manufacturing, logistics, transportation, information technology and e-commerce. Broad functional expertise partnering with senior leaders and officers to achieve aggressive growth objectives and performance improvement strategies. Especially adept at building partnerships with key leaders, organizational planning, executive coaching, talent management and performance management. Delivered HR process excellence for corporate and retail organizations.
Compensation and Benefits
Planning and Diversity
01/2012 to Current
Senior Vice President, Human ResourcesCompany Name
Senior executive responsible all human resources activities for apparel and home fashions retailer operating over 100 stores and 3.5 million square feet in 22 states, employing more than 6,000 associates.
Experienced member of the Operating Committee in providing guidance and HR strategic direction.
Responsibilities include Training and OD, Talent Development, HRIS, Payroll, HR Administration, Talent Acquisition, Relocation, Compensation, Benefits, Workers Compensation and Associate Relations.
Directed a strategic review of our benefits offering resulting in a change in administrators.
The change resulted in a 10% reduction in overall expense with the addition of strategic and value added services in a wellness program and the addition of a vision plan.
Completed a total overhaul of the performance management system which has been received with overwhelming support at all levels.
Features of the new process include a clear connection of performance outcomes and competencies which lead to succession planning and development.
01/1998 to 01/2011
Group Vice President, Human ResourcesCompany Name – City, State
01/2006 to 01/2011
Group Vice PresidentCity, State
01/2003 to 01/2006
01/2000 to 01/2003
Director, Recruitment and HR
Responsible for Human Resources support for all 185,000 corporate, retail, manufacturing and distribution center employees.
Other duties included Corporate, Division and Pharmacy Recruitment, Relocation, Employee Relations, Human Resources Planning and Diversity.
Responsible for key HR initiatives such as HR Business Partner strategies, staffing and retention strategies, acquisition activity, organizational development, diversity and inclusion, privacy, etc.
Directed a strategic marketing restructuring and strategic culture change with three other senior officers.
This task force worked directly with CEO and CMO and drove significant shareholder value by increasing sales and income.
Lead the design and development of best in class hourly hiring practice that increased speed of hire from two days to less than 30 minutes from application to onboarding.
This comprehensive hiring process included application, background check, electronic screening, drug testing, interview and onboarding and significant cost savings with a 50% reduction in turnover and improved quality of hire.
Successfully maintained union free status for over 20,000 non-union employees while maintaining an effective working relationship with the unions representing the union employees.
Developed and implemented a strategic Human Resources Business Partner (HRBP) initiative for the approximately 125 HR Generalists.
Created an HRBP standard and certification including a foundation of the SHRM PHR and SPHR certification added to a Safeway specific curriculum and certification on Safeway training programs, facilitation skills, compensation, benefits, financial skills, diversity and investigation skills.
Lead the development and implementation of an investigation skills certification program supported by a standard complaint reporting data base resulting in improved investigations, complaint follow up reporting, complaint closure and reduced agency charges and litigation expense.
Supported the successful centralization of marketing operations including the recruitment, selection and placement of over 1,000 employees.
Developed a recruitment strategy, which saved over $3 million from marketing projection by negotiating with temporary agencies in the recruitment and placement of over 400 entry level employees.
Developed internal recruitment strategy and team for both Corporate and Pharmacy resulting in annual cost savings of $3.5 million and improving time to fill and vacancy rates.
Initiative included the creation and implementation of recruitment and retention strategies including advertising, employment branding, and electronic programs for all Safeway operations.
Successfully lead the HR portion of the acquisition of the Genuardi's division in 2001.
2002 Safeway Outstanding Achievement Award recipient.
01/1998 to 01/2000
Provide Human Resources leadership and direction for Safeway's Portland Division of 105 stores, Distribution center, 3 supply plants, trucking, and backstage operations for over 11,000 employees.
Supervise a staff of 80 professionals in training, employment, employee relations, and administration.
Coordinated the successful conversion to the Oracle/PeopleSoft payroll system which included Human Resources department restructuring of payroll, trust reporting, benefits coordination, absence control, and HRIS support.
Significantly improved operational efficiencies in the areas of training and employment resulting in considerable cost reductions.
01/1997 to 01/1998
DirectorCompany Name – City, State
Provide Human Resources leadership and direction to approximately 600 to 1,000 rent-to-own retail outlets and 27 product service centers with a staff of nine Regional Human Resources Managers, one Human Resources Representative, and two Administrative Assistants.
Essential responsibilities included: Succession Planning, Management Development, Operational execution, Policy administration, and Compensation and Benefits administration.
Improved execution of strategic initiatives in part-time staffing, recruitment, staffing, overtime control, and stores training index.
Developed and implemented progressive discipline policy and commission program.
01/1983 to 01/1997
DirectorCompany Name – City, State
Directed Stores Human Resource activities for 300 store retail chain with 30,000 hourly employees, 1,500 executives, achieving $4.5 billion in annual sales.
Essential responsibilities included: Succession Planning, Management Development, Employee Relations, Union Avoidance, Recruitment, Retention, Performance Management, Human Resources strategic initiatives, policy administration, and Compensation and Benefits administration.
Stores Human Resources staff included four Regional Human Resources Managers, Recruitment Manager, Training and Development Manager, Organizational Development Manager, and Recruitment Advertising Coordinator as direct reports.
Lead the development and implementation of a new management structure in all 300 stores, resulting in improved operations, strengthened succession planning, and a $12 million expense reduction.
Managed the execution of several customer service initiatives resulting in a dramatic increase in the quality of the sales team and customer service perceptions.
Directed several expense control and reduction projects, including development and communication of a competitive overtime policy for hourly employees resulting in over $2 million in savings.
01/1993 to 01/1995
Regional Human Resources ManagerCity, State
Managed all Stores Human Resources activities for the Southern Region based in Dallas, TX.
Region consisted of 86 stores in 5 states, with 8,000 hourly employees and 500 executives.
Managed staff of three District Human Resources managers in support of Regional Vice President of Stores, Regional staff and seven districts within the region.
Implemented regional Human Resources structure improving execution and performance in Recruitment, Succession Planning, Compensation and Benefits Administration, Employee Relations, and Training and Development.
01/1991 to 01/1993
District Human Resources ManagerCity, State
Managed all Human Resources activities for 42 stores with 4,000 hourly employees and 200 executives.
Responsible for hourly and executive recruitment, policy administration, compensation and benefits administration, employee complaints, training and development, employee relations and union avoidance.
01/1989 to 01/1991
Human Resources ManagerCity, State
Managed Human Resources activities for Utah based distribution facility with 500 hourly employees and 25 executives.
Facility staff included computer technicians, maintenance technicians, heavy equipment operators, clerical, and general laborers.
Responsible for hourly and executive recruitment and development, policy administration, compensation and benefits administration, payroll administration, employee relations and union avoidance.
01/1988 to 01/1989
District Operations ManagerCity, State
01/1986 to 01/1988
Operations ManagerCity, State
01/1984 to 01/1986
Department ManagerCity, State
01/1983 to 01/1984
Management TraineeCity, State
Bachelor of Arts: Interpersonal Communications, Human Resource Mgmt. Brigham Young University - City, State
Minor: Mexican-American Studies -
Read, write, and speak Spanish
SPHR/SHRM-SCP – Society for Human Resource
Behavioral Interviewing – Certified Master Trainer – Global Novations Inc.
Certified Career Architect Coach – Lominger International
Certified Trainer - Development Dimensions International (DDI)
360 Feedback Certification – Personnel Decisions International (PDI)
- Executive Committee Member National Advisor Board (NAB), Former Chairperson NAB, Honorary Life Achievement Recognition, DECA Board of Directors.
Rivermark Community Credit Union
- Former Member Board of Directors
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Brigham Young University
Job Titles Held:
Senior Vice President, Human Resources
Group Vice President, Human Resources
Group Vice President
Director, Recruitment and HR
Regional Human Resources Manager
District Human Resources Manager
Human Resources Manager
District Operations Manager
Bachelor of Arts : Interpersonal Communications, Human Resource Mgmt.
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