Senior Vacation Specialist Resume Example
Love this resume?Build Your Own Now
SENIOR VACATION SPECIALIST
Professional Summary
Customer Service Rep. successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service.
Skills
|
|
Work History
Bluegreen ResortsSenior Vacation Specialist | Clarksville , IN | November 2016 - Current
- Answered a constant flow of customer calls with up to 3 calls in queue per minute.
- Addressed and resolved customer product em-pathetically and professionally.
- Gathered and verified all required customer information for tracking purposes.
- Defused volatile customer situations calmly and courteously.
- Accurately documented, researched and resolved customer service issues.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Referred unresolved customer grievances to designated departments for further investigation.
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
- Managed high call volume with tact and professionalism.
Beacon Health SystemInsurance Specialist | Elkhart , IN | January 2016 - December 2016
- Met with 10 existing and prospective clients each week to select appropriate insurance policies.
- Calculated quotes and educated potential clients on insurance options.
- Tracked the progress of all outstanding insurance claims.
Front DeskThe WestinFront Desk / Housekeeper | City , STATE | March 2013 - February 2016
- Polished glass surfaces and windows.
- Removed waste paper and other trash from the premises to designated area.
- Changed bed linens and collected soiled linens for cleaning.
- Disinfected and mopped bathrooms to keep them sanitary and clean.
- Cleaned walls, windows, shades and curtains.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
- Greeted and welcomed all hotel guests with a smile.
- Processed 10 reservations per 20 min. period.
- Executed an average of 20 prompt wake-up calls each morning.
- Processed 20 telephone and walk-in reservations per hour period.
Education
High School DiplomaHamilton High SchoolCity, State | 2001
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Clear contact info
Resume Overview
School Attended
- Hamilton High School
Job Titles Held:
- Senior Vacation Specialist
- Insurance Specialist
- Front Desk / Housekeeper
Degrees
- High School Diploma
Similar Resumes
