Senior Technician resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated, honest and hardworking with over 30 yrs of experience in various fields with hands on application. Personable, friendly, self-motivated and solution oriented with desires to work with an extraordinary organization and add to its dedication to shaping and guiding future adults.
Skills
Early childhood and school age certifications
Wrote lesson plans and designed materials
Interacted with parents on a daily basis
Helped students learn varieties of skills and subjects based on NC guidelines
Remodeling experience
Technical drawing interpretation
Proficient in MS Office
Blueprint interpretation
Basic electrical knowledge with low and high voltage install and repairs. Rough electrical and finished electrical experience
OSHA training
Rough and finished carpentry, deck construction, window and door installs, flooring, tile, drywall, insulation
Furniture construction
Form systems knowledge with concrete, brick, retaining walls, framed walls.
Rough plumbing and finished plumbing experience
Flooring construction
Strong analytical and communication skills
Troubleshooting skills
Interpreting schematics
Testing procedures
Diagnosing faults
Education and Training
Gaston CollegeDallas, NCExpected in ā āAssociate of Science:Health And Wellness - GPA:
Gaston CollegeDallas, NCExpected in ā ā:CNA Certification - GPA:
Completed continuing education in nursing for nursing assistant to gain experience and have hands on training with patients.
Gaston CollegeDallas, NCExpected in ā ā:HVAC Installation And Repair Certification - GPA:
Advance Appliance Gastonia, NC, Expected in ā āContinuing Ed:Customer Service Training - GPA:
Multiple customer service training classes with Whirlpool, Electrolux, Samsung and LG.
Experience
Rockwell Automation, Inc. - Senior Technician Chelmsford, MA, 09/2017 - Current
Delivered service and support to each customer, paving way for future business opportunities.
Upheld strict quality control policies and procedures during customer interactions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
Tested components, assemblies and systems to diagnose problems.
Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge.
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Lineage Logistics - Owner/Operator Geneva, IL, 01/2001 - Current
Coordinated maintenance schedules and in person meetings with customers to design maintenance plans that would meet their needs and budget.
Accounts payable and receivable for hundreds of customers over company history.
Designed, installed and maintained landscape materials.
Worked with plumbing, electrical, roofing, framing, stone, concrete, drainage, irrigation, flooring, drywall and many other building materials.
Worked with various vendors for supplies and materials for landscape installs.
Customer service included in person meetings, phone calls and email contacts.
Ran promotional specials and all advertising for company.
Documented conversations with customers to track requests, problems and solutions.
Assisted customers in making payments on accounts and setting up payment plans.
Upheld strict quality control policies and procedures during customer interactions.
Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
Supported operational improvements and resolution of problems to deliver top-notch customer service.
Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
Wired both line and low voltage to heating and cooling equipment.
Conducted brazing, threading pipe and tasks to complete service calls.
Installed air conditioning equipment, including compressors, pumps, meters and piping.
Read technical manuals and schematics to understanding specific configurations.
Put in new gas lines, wiring and other support components for HVAC systems.
Inspected job site before project start to identify obstacles and resolve issues.
Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
Connected heating and air conditioning equipment to fuel, water and refrigerant source to form completed circuit.
Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
Tested equipment following each install to determine efficiency and proper functionality.
Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.
Great Beginnings Child Development Center - Co Owner, Maint., School Age/Preschool Teacher City, STATE, 01/2001 - 06/2010
Had child care credentials 1 and 2 to perform duties in classroom with infants through preschool.
Had school age training and certifications to perform with school age children from 6-12.
Taught health wellness, science, math, construction, carpentry, music, art. Also wrote lesson plans to follow school age based curriculum. Guidelines were followed for the state of NC.
Adhered to the local state and county regulations for safety and curriculum taught.
Planned and attended field trips day time and overnight.
Built personal relationships with parents and students.
Met with parents on a daily bases.
Served breakfast and lunch as needed.
Also served as assistant director for school.
Drove bus for after school pickup.
Worked with preschool also in same fashion.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed professional relationships with parents, teachers, directors and therapists.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.