Senior Technician resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated, honest and hardworking with over 30 yrs of experience in various fields with hands on application. Personable, friendly, self-motivated and solution oriented with desires to work with an extraordinary organization and add to its dedication to shaping and guiding future adults.

  • Early childhood and school age certifications
  • Wrote lesson plans and designed materials
  • Interacted with parents on a daily basis
  • Helped students learn varieties of skills and subjects based on NC guidelines
  • Remodeling experience
  • Technical drawing interpretation
  • Proficient in MS Office
  • Blueprint interpretation
  • Basic electrical knowledge with low and high voltage install and repairs. Rough electrical and finished electrical experience
  • OSHA training
  • Rough and finished carpentry, deck construction, window and door installs, flooring, tile, drywall, insulation
  • Furniture construction
  • Form systems knowledge with concrete, brick, retaining walls, framed walls.
  • Rough plumbing and finished plumbing experience
  • Flooring construction
  • Strong analytical and communication skills
  • Troubleshooting skills
  • Interpreting schematics
  • Testing procedures
  • Diagnosing faults
Education and Training
Gaston College Dallas, NC Expected in Associate of Science : Health And Wellness - GPA :
Gaston College Dallas, NC Expected in : CNA Certification - GPA :
  • Completed continuing education in nursing for nursing assistant to gain experience and have hands on training with patients.
Gaston College Dallas, NC Expected in : HVAC Installation And Repair Certification - GPA :
Advance Appliance Gastonia, NC, Expected in Continuing Ed : Customer Service Training - GPA :
  • Multiple customer service training classes with Whirlpool, Electrolux, Samsung and LG.
Rockwell Automation, Inc. - Senior Technician
Chelmsford, MA, 09/2017 - Current
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Tested components, assemblies and systems to diagnose problems.
  • Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Lineage Logistics - Owner/Operator
Geneva, IL, 01/2001 - Current
  • Coordinated maintenance schedules and in person meetings with customers to design maintenance plans that would meet their needs and budget.
  • Accounts payable and receivable for hundreds of customers over company history.
  • Designed, installed and maintained landscape materials.
  • Worked with plumbing, electrical, roofing, framing, stone, concrete, drainage, irrigation, flooring, drywall and many other building materials.
  • Worked with various vendors for supplies and materials for landscape installs.
  • Customer service included in person meetings, phone calls and email contacts.
  • Ran promotional specials and all advertising for company.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
Kalins Indoor Comfort - HVAC Installer
Sioux City, IA, 03/2017 - 08/2017
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Wired both line and low voltage to heating and cooling equipment.
  • Conducted brazing, threading pipe and tasks to complete service calls.
  • Installed air conditioning equipment, including compressors, pumps, meters and piping.
  • Read technical manuals and schematics to understanding specific configurations.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Connected heating and air conditioning equipment to fuel, water and refrigerant source to form completed circuit.
  • Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.
Great Beginnings Child Development Center - Co Owner, Maint., School Age/Preschool Teacher
City, STATE, 01/2001 - 06/2010
  • Had child care credentials 1 and 2 to perform duties in classroom with infants through preschool.
  • Had school age training and certifications to perform with school age children from 6-12.
  • Taught health wellness, science, math, construction, carpentry, music, art. Also wrote lesson plans to follow school age based curriculum. Guidelines were followed for the state of NC.
  • Adhered to the local state and county regulations for safety and curriculum taught.
  • Planned and attended field trips day time and overnight.
  • Built personal relationships with parents and students.
  • Met with parents on a daily bases.
  • Served breakfast and lunch as needed.
  • Also served as assistant director for school.
  • Drove bus for after school pickup.
  • Worked with preschool also in same fashion.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.

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Resume Overview

School Attended

  • Gaston College
  • Gaston College
  • Gaston College
  • Advance Appliance

Job Titles Held:

  • Senior Technician
  • Owner/Operator
  • HVAC Installer
  • Co Owner, Maint., School Age/Preschool Teacher


  • Associate of Science
  • Continuing Ed

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