Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Collaborative Senior Technical Program Manager with the ability to partner with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Solid ability to create cross-functional partnerships to drive effectiveness. Results-driven Senior Technical Program Manager with abilities in Agile project management. Ability to lead and manage associates in developing new business solutions.

Skills
  • Agile methodologies
  • Project Management
  • Project Leader
  • Risk management
  • Technical Delivery
  • Strategic plans
  • Supervisor
  • Managing technical Teams
  • Building technical Teams
  • Developing project strategy
  • Presentation and facilitation
  • Continuous process improvements
  • Conceptual thinking
  • Customer Focused
  • Client Relationships
  • Employee Evaluations
  • Change Management
  • Status Meetings
  • Project Milestones
  • Prioritization
  • APM, Eclipse, Project Leader
  • Agile, EDI, Project plans
  • Ant, Features, Proposals
  • Apache, Functional, Python
  • Application development, IDE, Risk management
  • Budgets, Inventory, SDLC
  • Catalog, Java, Stories
  • CD, Leadership skills, Strategy
  • Change Management, Managing, Strategic plans
  • Content management, Meetings, Supervisor
  • CRM, Office, TV
  • Client, Migration, Tomcat
  • Data Management, Enterprise, Validation
  • Database, Optimization, XML
  • Delivery, Oracle
  • Designing, DBA
  • Product development, Developer
  • DHTML, Personnel
  • E-commerce, Progress
  • Ecommerce, Project Management
  • Scheduling
  • Staff Management
  • Scrum
  • Performance Appraisals
  • Software Development
  • Agile Development
  • Product Delivery
  • Java
  • Software Architecture
  • Data Analysis
  • Risk mitigation planning
  • Technical project planning
  • Agile project management
  • Planning and Coordination
  • Leadership
  • Stakeholder Relations
  • Business Value Realization
  • Building technical teams
  • Process Development
  • Employee evaluations
Work History
Senior Technical Program Manager, 09/2019 to Current
MastercardSaint Louis, MO,
  • Manage cloud migration team that is responsible for migrating AT&T application from on premises AT&T private cloud to Azure public cloud.
  • Supervisor for 8 direct reports and manage 2 migration teams of 25 resources comprising of onsite and offshore PM, architects, DBA, Terraform and DevOps resources.
  • Managed, coordinated and delivered 9 applications to Azure in last 3 quarters.
  • Manage application group comprising of 2 POD teams that work on delivery of 10 applications with total portfolio of $5 million and upwards.
  • Capture and manage agile work items in Azure DevOps Tools to track Epics, Features, User Stories, Tasks, Blockers and Defects working with Migration Team.
  • Co-own deliverables of application group with onsite and offshore coordinators and drives team towards goal of delivering migration and optimization initiative within program constraints and agreed timelines.
  • Take responsibility for problem and risk management, change management, projects prioritization, status communications, and status meetings.
  • Facilitate meetings with stakeholders to discuss risks and blockers within scope of Application Group and support pods in identifying / implementing solution.
  • Collaborate with AT&T application owners for information and artifacts required by migration team.
  • Act as point of contact for AT&T stakeholders to communicate status and project milestones.
  • Schedule milestone validation with checkpoints with AT&T stakeholders.
  • Own delivery right from intake, review and sign-off from AT&T stakeholders.
  • Communicate customer expectations/decisions/feedback to offshore PM and offshore leads.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
  • Managed 2 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Technology Manager, 06/2009 to 09/2019
Cushman & Wakefield IncNew Castle, DE,
  • Managed multiple teams in APM space responsible for supporting dashboards that report on performance, high availability and transactional metrics and managed machine learning team responsible for delivering and deploying machine learning algorithms on DevOps platform as Micro Services utilizing Python, CI/CD pipelines, Jenkins, GIT, Dockers and Kubernetes on AT&T cloud.
  • Managed multiple complex and technically of critical e-commerce and mobile projects, across Wireless, Direct TV and Internet Service divisions and companywide initiatives in collaboration with enterprise project management office.
  • Managed Projects and worked closely with product managers in ecommerce space to synchronize release of features through product backlogs.
  • Led offshore development teams, managing diverse personnel across varying levels of technical expertise.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
  • Outlined work plans, acquired resources, developed schedule and initial budgets as part of project scope determination.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Gathered project requirements through interactions, meetings and walk throughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
  • Managed multiple project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Managed 5-member team to develop and deploy content management system on AWS.
  • Managed 10-member team and delivered multiple software solutions using Java, JSON, REST APIs, and XML, Apache Lucene, Apache Spark, and Oracle Commerce CRM solution.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
Sr Software Engineer, 09/2005 to 05/2009
Cox AutomotiveOrlando, FL,
  • As Project Leader coordinated ecommerce initiative with cross-functional development teams of 25 members to analyze potential system solutions based on evolving client requirements.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Introduced agile methodologies and effective development best practices to division to enhance product development.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • As Technical Leader designed and delivered ecommerce solution incorporating product catalog, inventory, order and fulfillment module, EDI, Java, Web Services, XML, Oracle Commerce CRM solution.
  • As Technical Leader designed and delivered SOA architecture application, managed 5-member team (internal and vendors) utilizing Java, web services, XML, Ant for unit testing, Eclipse as IDE deployed on Tomcat, retrieving data from Product Data Management application, and presented to DHTML frontend.
Education
MBA: Marketing Management, Expected in
Bajaj Business School - ,
GPA:
Bachelor of Science: Electronics and Communications Engineering, Expected in
NIT - Warangal,
GPA:
Certifications and Professional Development — ~ SAFe Scaled Agile Course~ PMP Online Certification Training Course ~ Agile Product Owner Course ~ Azure Developer Course ~ Machine Learning Course UW~ Data Science Course: , Expected in
AT&T University - ,
GPA:
Affiliations
  • DevOps CI/CD Course ~ Micro Services Course ~ Core Architect International Association of Software Architects (IASA) ~ Sun Certified Enterprise Architect ~ Oracle Commerce CRM Solution Affiliations
  • Project Management Institute Puget Sound
  • Redmond Toastmasters Club

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

resume Strength

  • Formatting
  • Word Choice

Resume Overview

School Attended

  • Bajaj Business School
  • NIT
  • AT&T University

Job Titles Held:

  • Senior Technical Program Manager
  • Technology Manager
  • Sr Software Engineer

Degrees

  • MBA
  • Bachelor of Science
  • Certifications and Professional Development — ~ SAFe Scaled Agile Course~ PMP Online Certification Training Course ~ Agile Product Owner Course ~ Azure Developer Course ~ Machine Learning Course UW~ Data Science Course

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: