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Senior Team Leader Replenishment Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable Department Manager with 5 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.Driven Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management.Quality focused worker adept at providing employees clear guidelines and targeted goals.

Highlights
  • Retail inventory management
  • Store opening and closing procedures
  • Store operations
  • MS Office proficient
  • Outstanding communication skills
  • Exceptional leader
  • Reliable
  • Conflict resolution skills
  • Team-oriented
  • Sales professional
  • Recruiting and interviewing
  • Flexible schedule
Accomplishments

-Promoted to a Team Leader after excelling as a cashier, salesfloor, and guest service team member.


-Excelling in my role within Target I was promoted to Cafe/Starbucks Team Leader, I raised sales 8 percent compared to previous year.


- Excelling in my role within Target I was promoted to Replenishment Team leader where I went from leading a team of 5 people to leading multiple teams, with about 25 people in all.


-Excelling in my role within Target I was promoted to Senior Team Leader where I took on same core roles as well as adding Store manager Responsibilities




.



Experience
Senior Team Leader Replenishment , 07/2013 to 04/2014
TargetCity, STATE,

- Store manager rotation

- Opening and closing 25 million dollar store

- Managing a store team with sales goals from 75 to 150 thousand dollars a day.

-Addressed customer inquiries and resolved complaints.

-Stocked and restocked inventory when shipments were received.

-Reorganized the sales floor to meet company demands.

-Determined staff promotions and demotions, and terminated employees when necessary.

-Talent Management

-Completed weekly schedules according to payroll policies.


Replenishment Team Leader , 02/2012 to 06/2013
TargetCity, STATE,

-Delivered excellent customer service by greeting and assisting each customer.

-Stocked and restocked inventory when shipments were received.

-Directed and supervised employees engaged in sales, inventory-taking

-Determined staff promotions and demotions, and terminated employees when necessary.

-Completed a series of training sessions to advance from Assistant Manager to Store Manager.

-Completed weekly schedules according to payroll policies.

-Trained staff to deliver outstanding customer service. #1 in the company for 2013


-Analyzed marketing information and translated it into strategic plans.

-Worked closely with the district manager to formulate and build the store brand.

-Contributed to merchandising ideas at team sale meetings.

Cafe/Starbucks Team Leader , 08/2011 to 02/2012
TargetCity, STATE,

-Delivered excellent customer service by greeting and assisting each customer.

-Addressed customer inquiries and resolved complaints.

-Design and implemented customer satisfaction metrics.-

-Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

-Determined staff promotions and demotions, and terminated employees when necessary.

-Completed weekly schedules according to payroll policies.

-Wrote order supply requests to replenish merchandise.

-Trained staff to deliver outstanding customer service.

-Worked closely with the district manager to formulate and build the store brand.

-


Cashier/Salesfloor/Guest Service , 08/2009 to 08/2011
TargetCity, STATE,

-Delivered excellent customer service by greeting and assisting each customer.

-Addressed customer inquiries and resolved complaints.


Education
High School Diploma: General , Expected in 2009
McClintock High School - Tempe , AZ
GPA:

-3.5 GPA

-Student government representative

- Member of Speech and Debate club

- Played Football

- Played Basketball

- Participated in Track and Field

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75Average

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • McClintock High School
Job Titles Held:
  • Senior Team Leader Replenishment
  • Replenishment Team Leader
  • Cafe/Starbucks Team Leader
  • Cashier/Salesfloor/Guest Service
Degrees
  • High School Diploma