Results-driven technical support manager with extensive senior-level experience in spearheading the support, delivery and implementation of enterprise-wide solutions
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PC/Apple (Laptop and Desktop), Custom-built PCs, Blackberry / Android, Cisco, Windows 8/7/ Vista/XP, Mac OSX, Android OS, Cisco VOIP, Active Directory, Symantec Endpoint Management, Symantec Ghost, PGP Whole Disk Encryption, Dell KACE, VM Ware, MS Office 365, Remote Desktop (RDP, Apple RDP, Team Viewer, LogMeIn), Epic Systems Healthcare Software
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