Senior Supervisor Resume Example
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- Human Resources
- increased patient satisfaction rating by 50% during staffing constraints
- reduced civilian employee turnover by 50%
- increased civilian hire rate by 50%
- increased employee job satisfaction by 75%
October 2012 to CurrentRaytheon Technologies Corp － Carrollton , TX
- Mentored, managed, counseled, and evaluated 52 employees.
- Conducted Equal Opportunity and Diversity Awareness training for Tripler Army Medical Center staff.
- Developed and over saw the business practice for the Otolaryngology Service managing an annual budget of $930,000 for medical supply purchases and medical equipment valued at $3.1 million.
Answered employee questions regarding patient scheduling and follow -up care and resolved any issues.
Advised managers on organizational policy matters and recommend needed changes.
Conducted new employee orientation to foster positive attitude toward organizational objectives and training requirements.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
October 2010 to October 2012U.S. Army, Walter Walter Reed Army Medical Center － City , STATE
- Senior Adviser for Internal Medicine, Pediatrics, Endocrinology, and Rheumatology clinics.
- Provided professional guidance, supervision, accountability, and development for 210 employees.
- Provided oversight and management of medical equipment valued at $1.6 million.
- Maintained accountability and management of medical readiness and mandatory training of assigned employees.
- Advised managers on organizational policy matters and recommend needed changes.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Directed personnel, training and labor relations activities.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
December 2006 to May 2010Brigade Support Medical Company, Treatment Platoon － City , STATE
- U.S. Army, Brigade Support Medical Company (BSMC), 25th ID, Fort Wainwright, AK Fairbanks,Platoon Sergeant, Treatment and Evacuation Platoons(Senior Supervisor/Operations)
- Provided clinical and trauma level medical health force protection to over 4000 soldiers, airmen, and civilians assigned to Fort Wainwright, AK.
- Responsible for the health, welfare, training, discipline, evaluation, and professional development of 74 soldiers.
- Maintained accountability and managed medical supplies and equipment valued at $10 million.
- Served as the Senior Adviser to the Headquarters Senior Leader during break between outgoing and incoming Senior Advisers.
- Advised managers on organizational policy matters and recommend needed changes.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Directed personnel, training and labor relations activities.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Implemented an innovative employee incentive program, which resulted in a 50% increase in staff productivity in equipment and medical supply management.
April 2003 to December 2006U.S. Army A/B Battery Field Artillery － City , STATE
- Senior Drill Sergeant (Supervisor/Manager) Alpha/Bravo Battery, 2nd Battalion, 80th Field Artillery, Fort Sill
- Mentored, evaluated, supervised, integrated, and responsible for the professional development of eight Drill Sergeants (supervisor/trainers/instructors).
- Indoctrinated and supervised the training, mobilization and processing of 560 civilian men and women into the U.S. Army to become soldiers.
- Advised senior management on all aspects of individual and mass training requirements.
- Senior Equal Opportunity Adviser conducting mandatory training and observances for trainees and assigned personnel.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Advised managers on organizational policy matters and recommend needed changes.
Coursework in pursuit of a Master's Degree in Human Resource Management with a 4.0 GPA.
Human Resource Management Graduated Sum Cum Laude
Liberal Arts GPA: 3.25
Minor in English GPA: 2.80
Key Qualifications:
Secret Clearance Equal Opportunity Leader Basic Life Support Senior Adviser Instructor Management Facilitator Trainer Civilian Drug Tester Unit Prevention Leader Mediator Loyal Honest Trainable Adaptable
- Volunteer/Community Service:
- Special Olympics, West Oahu Chapter Regional and State Summer Games
- Waianae High School, Medical Apprenticeship Program
- Joint Task Force Service Ball Committee
- Angel Tree, Tripler Army Medical Center Donation Chapter
- Holiday Gift Donation Collections, Lawton, Oklahoma Chapter
Payroll Management/Timekeeper, senior management, managing, Microsoft Office, Interpersonal Skills, Supervision, Advanced Problem-solving, computerized record management, counseling, instructor, trainer
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Resume Overview
School Attended
- Columbia Southern University
- Barton County Community College
- Clark-Atlanta University
Job Titles Held:
- Senior Supervisor
- Senior Adviser
- Platoon Sergeant (Senior Supervisor)
- Senior Drill Sergeant (Introductory Military Training Supervisor/Instructor)
Degrees
- Masters : Business Administration , Present
Bachelor of Science : Human Resource Management , 2011
Bachelor of Science Degree : Human Resource Management , September 2011
Associates Degree : Liberal Arts , September 2004
Select One : English , June 1989
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