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Senior Supervisor Resume Example

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SENIOR SUPERVISOR
Summary
Seeking a Human Resources position where military experience and leadership can be used to enhance the organization's overall HR operation.
Highlights
  • MS Office
  • Excellent interpersonal and coaching skills
  • Exceptional communicator
  • Detail-oriented
  • Strategic thinker
  • Hiring and retention
  • Training and development
  • Compensation/payroll
  • Employee relations
  • Compensation administration
  • Personnel records maintenance
  • Affirmative Action compliance
  • Exceptional interpersonal skills
  • OSHA inspections
  • Mediation expertise
Accomplishments
  • Human Resources
  • increased patient satisfaction rating by 50% during staffing constraints
  • reduced civilian employee turnover by 50%
  • increased civilian hire rate by 50%
  • increased employee job satisfaction by 75%


Experience
Senior Supervisor
October 2012 to Current U. S. Army, Tripler Army Medical Center Tripler AMC, HI NCOIC, Otolaryngology Head Neck Surgery Service － Honolulu, HI
  • Mentored, managed, counseled, and evaluated 52 employees.
  • Conducted Equal Opportunity and Diversity Awareness training for Tripler Army Medical Center staff.
  • Developed and over saw the business practice for the Otolaryngology Service managing an annual budget of $930,000 for medical supply purchases and medical equipment valued at $3.1 million.

Answered employee questions regarding patient scheduling and follow -up care and resolved any issues.

Advised managers on organizational policy matters and recommend needed changes.

Conducted new employee orientation to foster positive attitude toward organizational objectives and training requirements.

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Senior Adviser
October 2010 to October 2012 U.S. Army, Walter Walter Reed Army Medical Center － Bethesda, MD
  • Senior Adviser for Internal Medicine, Pediatrics, Endocrinology, and Rheumatology clinics.
  • Provided professional guidance, supervision, accountability, and development for 210 employees.
  • Provided oversight and management of medical equipment valued at $1.6 million.
  • Maintained accountability and management of medical readiness and mandatory training of assigned employees.
  • Advised managers on organizational policy matters and recommend needed changes.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Directed personnel, training and labor relations activities.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Platoon Sergeant (Senior Supervisor)
December 2006 to May 2010 Brigade Support Medical Company, Treatment Platoon － Fort Wainwright, Alaska
  • U.S. Army, Brigade Support Medical Company (BSMC), 25th ID, Fort Wainwright, AK Fairbanks,Platoon Sergeant, Treatment and Evacuation Platoons(Senior Supervisor/Operations)
  • Provided clinical and trauma level medical health force protection to over 4000 soldiers, airmen, and civilians assigned to Fort Wainwright, AK.
  • Responsible for the health, welfare, training, discipline, evaluation, and professional development of 74 soldiers.
  • Maintained accountability and managed medical supplies and equipment valued at $10 million.
  • Served as the Senior Adviser to the Headquarters Senior Leader during break between outgoing and incoming Senior Advisers.
  • Advised managers on organizational policy matters and recommend needed changes.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Directed personnel, training and labor relations activities.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Implemented an innovative employee incentive program, which resulted in a 50% increase in staff productivity in equipment and medical supply management.
Senior Drill Sergeant (Introductory Military Training Supervisor/Instructor)
April 2003 to December 2006 U.S. Army A/B Battery Field Artillery － Fort Wainwright, OK
  • Senior Drill Sergeant (Supervisor/Manager) Alpha/Bravo Battery, 2nd Battalion, 80th Field Artillery, Fort Sill
  • Mentored, evaluated, supervised, integrated, and responsible for the professional development of eight Drill Sergeants (supervisor/trainers/instructors).
  • Indoctrinated and supervised the training, mobilization and processing of 560 civilian men and women into the U.S. Army to become soldiers.
  • Advised senior management on all aspects of individual and mass training requirements.
  • Senior Equal Opportunity Adviser conducting mandatory training and observances for trainees and assigned personnel.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Advised managers on organizational policy matters and recommend needed changes.
Education
Masters : Business Administration, Present Columbia Southern University － Orange Beach, AL, USA

Coursework in pursuit of a Master's Degree in Human Resource Management with a 4.0 GPA.
Bachelor of Science : Human Resource Management, 2011 Columbia Southern University － Orange Beach, SC, USA

Human Resource Management Graduated Sum Cum Laude
Bachelor of Science Degree : Human Resource Management, September 2011 Columbia Southern University － Orange Beach, AL GPA: Graduated Suma Cum Laude GPA: 3.80 Human Resource Management Graduated Suma Cum Laude GPA: 3.80
Associates Degree : Liberal Arts, September 2004 Barton County Community College － Orange Beach, SC, USA GPA: GPA: 3.25

Liberal Arts GPA: 3.25
Select One : English, June 1989 Clark-Atlanta University － Orange Beach, SC, USA GPA: GPA: 2.80

Minor in English GPA: 2.80
Interests

Key Qualifications:

Secret Clearance Equal Opportunity Leader Basic Life Support Senior Adviser Instructor Management Facilitator Trainer Civilian Drug Tester Unit Prevention Leader Mediator Loyal Honest Trainable Adaptable

Additional Information
  • Volunteer/Community Service:
  • Special Olympics, West Oahu Chapter Regional and State Summer Games
  • Waianae High School, Medical Apprenticeship Program
  • Joint Task Force Service Ball Committee
  • Angel Tree, Tripler Army Medical Center Donation Chapter
  • Holiday Gift Donation Collections, Lawton, Oklahoma Chapter
Skills

Payroll Management/Timekeeper, senior management, managing, Microsoft Office, Interpersonal Skills, Supervision, Advanced Problem-solving, computerized record management, counseling, instructor, trainer

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Resume Overview

Companies Worked For:

  • U. S. Army, Tripler Army Medical Center Tripler AMC, HI NCOIC, Otolaryngology Head Neck Surgery Service
  • U.S. Army, Walter Walter Reed Army Medical Center
  • Brigade Support Medical Company, Treatment Platoon
  • U.S. Army A/B Battery Field Artillery

School Attended

  • Columbia Southern University
  • Barton County Community College
  • Clark-Atlanta University

Job Titles Held:

  • Senior Supervisor
  • Senior Adviser
  • Platoon Sergeant (Senior Supervisor)
  • Senior Drill Sergeant (Introductory Military Training Supervisor/Instructor)

Degrees

  • Masters : Business Administration , Present
    Bachelor of Science : Human Resource Management , 2011
    Bachelor of Science Degree : Human Resource Management , September 2011
    Associates Degree : Liberal Arts , September 2004
    Select One : English , June 1989

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