, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Results-oriented Standby Driver who is safety-focused and committed to on-time transport and the delivery of precious student cargo. Versatile and dependable team player with strong organizational skills; the ability to multitask; is proactive; punctual; and team-oriented. Accountable and responsible with over 15 years of experience in the transportation industry. Also possess strong management skills with a proven history of fostering a healthy environment to meet team, individual and management objectives. A strong drive to succeed; promote efficiency; and influence positive outcomes. Proficient in First Student software and programs.
Skills
Verbal and Written Communication
Route Management
Customer Service
Time Management
Documentation and Reporting
Vehicle Safety and Maintenance
Efficiency and Time Management
Punctual and Reliable
Teamwork and Collaboration
Dispatch Communication
Experience
2004 to CurrentSenior Standby DriverVirginia Community College System | Henrico, VA,
Completes pre- and post-trip inspections of assigned equipment and vehicles.
Collaborate closely with location management to continuously improve route efficiency and implement best practices.
Demonstrates professional conduct with customers to deliver outstanding customer service.
Interacts with customers pleasantly to meet needs and drive satisfaction.
Transports students safely on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
2004 to CurrentOffice AssistantTumi, Inc. | Boston, MA,
Organizes files, faxes reports and scans documents to bolster organizational workflow.
Assists Location Management, Dispatch, Payroll Clerk and Charter Coordinator with daily tasks, as needed.
Keeps office records organized for optimal team performance.
Maintains project-related records, contracts and change orders.
Supports office clerical functions using word processing and other software, email and office machines.
Works easily with office programs such as FOCUS, Edulog and Versatrans to carry out daily team clerical and Dispatch needs.
Filled in as Dispatch support to ensure smooth daily operations.
2010 to 2012Store ManagerSamsonite | Orlando, FL,
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
Oversaw inventory management through cycle counts, audits, and shrinkage control.
Resolved customer problems by investigating issues, answering questions, and building rapport.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Trained and mentored associates to teach daily tasks and procedures.
Corrected operational issues with process improvements.
2000 to 2004Assistant ManagerPetco | Kennesaw, GA,
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
1998 to 2000Sales Floor AssociateMidwest Health | Eudora, KS,
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Built and maintained relationships with peers and upper management to drive team success.
Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Processed payments and maintained accurate drawers to meet financial targets.
Improved customer service feedback scores through outstanding service.
1996 to 1998ServerNorma's Cafe | City, STATE,
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education and Training
Expected in 06/2010Medical Billing And Coding Certificate | Medical Billing And CodingUS Careers Institute, Online, GPA:
Expected in 05/2000High School Diploma | Lockport Township High School, Lockport, IL, GPA:
Expected in | CNA And NursingJoliet Junior College, Joliet, ILGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
