senior social worker resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Passionate and conscientious Care Transitions Nurse with exceptional diagnostic and analytical ability. Highly organized with proven success in coordinating transitional care and ongoing patient support in acute settings. Offering 13 years of nursing experience and exceptional communication skills. Driven, hardworking, adaptable and resilient with strong attention to detail. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Enthusiastic Registered Nurse eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Care Transitions and Case Management. Motivated to learn, grow and excel.

  • Phlebotomy
  • Vital Signs
  • Injections
  • CPR Certified
  • Physical Assessment
  • Patient and family advocacy
  • Strong clinical judgment
  • EMR / EHR
  • Acute care expertise
  • Interdisciplinary collaboration
  • Case Management
  • HIPAA Compliance
  • Discharge Planning
  • Insurance Knowledge
  • Emotional Support
  • Quality Management
  • Patient Care Coordination
  • Detail-oriented
Work History
Senior Social Worker, 04/2019 to Current
Northwell HealthMamaroneck, NY,
  • Coordinated with physicians and caregivers formulate a discharge plan that provides the patient services in the appropriate post-acute care setting.
  • Initiated and facilitated referral processes, serving as liaison between current and prospective care providers and processing any needed paperwork.
  • Assessed patients to establish condition and monitor intervention outcomes, assessing impact on transition schedule.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Assessed patients to determine baseline mobility, strength of family support system, access to primary care provider, status of medical insurance coverage, available DME , existing Home Health Care services
  • Initiated Disability, Medicaid and Guardianship applications and affidavits
  • Communicated barriers to discharge with ancillary teams
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to patient outcomes
Patient Access Coordinator, 01/2017 to 12/2018
Catholic Medical CenterManchester, NH,
  • Performed daily operational activities (registration/verification) in Maternity Admitting Department.
  • Initiated third party insurance verification, coordinate patient care activities with insurance company, care managers, physician office staff to minimize financial risk and maximize delivery of patient care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Accurately and efficiently managing patient encounters.
Phlebotomy Specialist, 09/2007 to 01/2017
CovanceFort Myers, FL,
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Monitored hemodynamic variances to identify signs of life-threatening complications.
  • Monitored patient vital signs to perform thorough condition assessments.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
Associate of Science: Nursing, Expected in 12/2024 to Delaware Technical Community College - Dover, DE
Master of Science: Social Work, Expected in 05/2018 to Delaware State University - Dover, DE
Bachelor of Science: Behavioral Sciences, Expected in 01/2016 to Wilmington University - New Castle, DE
No Degree: Medical Assistant, Expected in to Maric College - San Marcos - San Marcos, CA,

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Resume Overview

School Attended

  • Delaware Technical Community College
  • Delaware State University
  • Wilmington University
  • Maric College - San Marcos

Job Titles Held:

  • Senior Social Worker
  • Patient Access Coordinator
  • Phlebotomy Specialist


  • Associate of Science
  • Master of Science
  • Bachelor of Science
  • No Degree

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