senior scrum master resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Mission-focused Scrum Master with extensive experience coaching, mentoring and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Clear understanding of organizational strategies and implementation of new initiatives. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Agile framework
Waterfall methodology
Project Management
Team Leadership & Training
Sprint tracking
Software Release and Rollout
Agile Software Development
Agile Product Development
Workload Planning
Requirements Definition
Problem Solving
Organizational Skills
Customer interaction
Quality assurance
Documentation Management
Planning and Coordination
Education
SCRUMstudyAvondale, AZ, Expected in 06/2021 ā āScrum Fundamentals Certified:Agile - GPA:
Simplilearn, Expected in 2019 ā āScrum Master:Agile - GPA:
Scaled Agile Framework (SAFe) Agilist
, Expected in 2017 ā āCompTIA Security+ Certification: - GPA:
Schaumburg, ILExpected in 2011 ā āMaster of Information Technology:Information Technology Project Management - GPA:
American InterContinental University, ILExpected in 2010 ā āBachelor of Information Technology:Information Technology Network Administration - GPA:
American InterContinental UniversitySchaumburg, IL, Expected in 02/2009 ā āAssociate of Arts:Business Administration - GPA:
Air University, ALExpected in 2008 ā āAssociate of Arts:Electronic Systems Technology - GPA:
Work History
Cox Automotive - Senior Scrum Master Indianapolis, IN, 05/2019 - Current
Scrum Master for software and infrastructure development teams
Plan Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
Drive development teams progress to overcome obstacles and realize success throughout life of each sprint
Collaborate with product owners, team members, technical leads and other scrum masters to define solutions and drive progress
Manage product backlog and supported Scrum framework for monthly sprint releases
Provide extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
Proactively identify and find ways to resolve issues to prevent distractions and keep projects on track
Primary communication conduit between respective teams and external organizations to identify all outside activities that are dependent on products
Aetna Inc. - Senior Level Software/Hardware Engineer Richmond, VA, 04/2019 - 05/2019
Supported implementation and establishment of evolving Government FTE architectural design and managed daily operations of FTE
Utilized GFE provided to configure and align with AF DCGS architectural transition in support of evaluation and integration of evolving technologies that met AFDCGS time critical capabilities to stay ahead of emerging threats.
Utilized leading-edge FTE architecture to evaluate new SIBR technologies to improve system metrics, data management, product selection analysis, and new technology lifecycle cost estimating where appropriate to improve or enhance management of AF DCGS capabilities.
Met regularly with clients to discuss project specifications and milestones and provide updates on progress
Humana Inc. - Senior Project Lead Covington, GA, 04/2016 - 03/2019
Responsible for planning, coordination, requirements gathering and management of Quick Reaction Capability (QRC) Intelligence, Surveillance, and Reconnaissance (ISR) Backhaul Systems and related capabilities for US Combatant Commands.
Managed projects throughout all System Life Cycle phases and provides technical and process guidance to team to include: coordinating all project activities; project status meetings; system specifications design and review; technical review; system testing; system implementation; and post implementation review.
Developed and maintained detailed project plans.
Responsible for reporting project status directly to customers, managers, project sponsors, and other key personnel as needed.
Provided day-to-day project coordination, planning, and implementation of multiple projects across all product lines.
Responsible for collecting, understanding, interpreting, and documenting requirements and translating those into system specifications.
Ensured accurate schedules, required documentation, and proper coordination between project team, customers, and users.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Saved $45K by implementing cost-saving initiatives that addressed long-standing problems
Verified quality of deliverables and conformance to specifications before submitting to clients
Aetna Inc. - Senior Program Manager Plantation, FL, 04/2015 - 04/2016
Directed 8-man team in planning, coordination, management, and support of Air Force Distributed Common Ground System (AFDCGS) Release and Fielding (R&F) team programs.
Scheduled project workloads, deadlines, and responsibilities, and monitor and summarize project progress.
Compiled data into regular status updates and briefings.
Carried out project advancement from Systems Engineering and Integration (SE&I) through R&F.
Performed Release Management lifecycle scheduling, coordination, and release management for multiple applications and portfolios.
Supported Program Manager by ensuring accurate release time, necessary documentation, and proper coordination between teams and sites.
Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Array Technologies - Senior Analyst Chandler, AZ, 05/2014 - 04/2015
Administered multi-million dollar annual budget providing scientific, engineering, technical, and administrative (SETA) support to development, integration, and maintenance of intelligence, surveillance, and reconnaissance (ISR) systems and architecture.
Author work statements, contract documents, proposals, and financial procedures to better track financial plan execution.
Maintained awareness of AFDCGS issues, upgrades, and potential impacts on system performance.
Liaised with program offices to ensure appropriate future development and generated funding documents as necessary.
Supported senior leadership in Air Force initiatives, including IT programs, system modification and modernization, and fund utilization.
Mapped processes to holistically examine business flow and identify improvement opportunities
Bios Corporation - Field Support Manager Edmond, OK, 03/2012 - 05/2014
Provided administrative, engineering, and technical support to system development, integration deployment, and maintenance of Forward Processing, Exploitation, and Dissemination (FPED) ISR programs and QRC processes.
Maintained various program infrastructures, including hardware, software, and communication systems.
Crafted integrated test plans in support of modifications and changes introduced by FPED or external agencies.
Tracked and documented metrics, and evaluated trends
U.S. AIR FORCE - Manager City, STATE, 05/2011 - 05/2012
Managed Theater Deployable Communication/Integrated Communication Access Package (TDC) reinforcing communication systems and mission-critical deployment and integration projects.
Directed team of 35 IT professionals in installing and maintaining equipment and circuits for LAN media.
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Resume Overview
School Attended
SCRUMstudy
Simplilearn
Villanova University
Villanova University
American InterContinental University
American InterContinental University
Air University
Job Titles Held:
Senior Scrum Master
Senior Level Software/Hardware Engineer
Senior Project Lead
Senior Program Manager
Senior Analyst
Field Support Manager
Manager
Degrees
Scrum Fundamentals Certified
Scrum Master
CompTIA Security+ Certification
IT Infrastructure Library (ITIL v3)
Masters Certificate, Government Contract Management