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Senior Scrum Master / Agile Coach Resume Example

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SENIOR SCRUM MASTER / AGILE COACH
Professional Summary

Instrumental Agile Project Manager and Coach with advanced training and certifications ready to provide strong technical direction and strategy development to Agile and DevOps teams across IT delivery.

Highly technical experience in a variety of environments and keen abilities in business management including budgets, scheduling, and business development. Success in B2B and B2C and client management.

Skills
  • Project Management
  • Product Development
  • Servant Leadership
  • Contract Management
  • Quality Assurance
  • Advanced Problem Solving
  • Software Development Lifecycle
  • Communication
  • Agile
  • Scrum
  • Scrumban
  • Confluence
  • Strategic Planning
  • Product Management
  • Agile Coaching
  • Business Process Re-engineering
  • Process improvement
  • Project Planning & Development
  • Project Scheduling
  • Test-Driven Development (TDD)
  • Waterfall Methodology
  • SAFe
  • Kanban
  • Jira
  • SharePoint
  • Release Management
Work History
12/2019 - CurrentSenior Scrum Master / Agile Coach | Company Name - City, State
  • Facilitate and guide APS cross-functional teams in executing projects using the principles of Agile development.
  • Utilize requirements tools and track progress with JIRA and Confluence.
  • Conduct daily scrum stand-up meetings, facilitate Sprint planning meetings and coordinate Sprint reviews/demos, retrospectives.
  • Identify and remove impediments from sprints and projects to ensure on-time completion.
  • Support user story creation, including facilitation, prioritization, and negotiation with business sponsors, stakeholders, project sponsors, product owners, and development teams.
  • Develop deliveray data/metrics and reports for tracking sprint, project, and overall program execution.
  • Facilitate the creation of a self-organized, self-managed team that can identify and deliver the work that can be completed in a time-boxed Iteration.
  • Identify characteristics of high performing teams and help the teams assess their performances and identify areas for improvements.
  • Embrace servant leadership and display the behaviors that come with the key mindset shifts associated with agile methods.
  • Communicate project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
  • Closely collaborate with project members and stakeholders to identify and quickly address problems.
  • Manage and motivate project teams to promote collaboration and keep members on-task and productive.
  • Support the intake of work into the release train by gaining alignment on tools and process.
  • Keep stakeholders informed of the release trains progress toward release commitments.
  • Help the release train establish realistic commitments using historical capacity and performance data.
  • Assist teams in capturing and breaking down delivery of more complex requests that require coordination between teams.
  • Remove blockers called out from Scrum of Scrums and ART sync.
  • Work with the teams and train to inspect and adapt delivery practices to further optimize the flow of value.
  • Lead the preparation leading up to release planning and facilitate release planning events.
  • Communicate release planning objectives after release planning week (for the teams and the train).
  • Facilitate the Scrum of Scrums, Product Owner (PO) Syncs and System Demos, and Inspect and Adapt Workshops for the release train.
  • Work with Product Managers to understand and help communicate business priority clearly to product teams, especially when the priority shifts.
  • Provide coaching on the train to help resolve process issues across the release train.
06/2015 - 12/2019Agile Project Manager | Company Name - City, State
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Championed enterprise-wide agile adoption and continued improvement across the organization.
  • Worked at all levels (team, stakeholder, and organizational leadership) to help both Catalyte and external clients and organizations use Agile as a strategic asset for culture change and business value generation.
  • Worked with peers and Management to define and refine the enterprise agile vision, drove the organization-wide agile adoption strategy and rollout plans.
  • Developed, implemented and managed team metrics, evaluated team metrics and made recommendations to teams and management for improvements.
  • Provided Agile coaching to teams on all aspects of Agile, with a strong focus on SAFe, Scrum, Kanban and other agile practices adopted by the organization.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Established a project selection process with an executive oversight committee and project approval process enabling the enterprise to redirect freed capital to new projects.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of a new Solutions Delivery Framework (SDF).
  • Shielded scrum teams from external interference for optimal productivity and success of Agile process.
  • Collaborated with product owners, team members, technologists and other agile project managers and scrum masters to define solutions and drive progress.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit project teams.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Implemented data points to track successful delivery using contribution parity, instability reports, etc.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Consulted with teams on established best practices and process improvements.
  • Met with clients to understand needs and develop proactive solutions.
  • Collaborated with sales, delivery and service teams to manage seamless client experiences.
  • Assisted with negotiations and sales closings.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Managed existing client renewals, keeping accounts, information and documents in conformance with compliance standards.
  • Reviewed products and user documentation to assess compliance with client success processes.
  • Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
02/2012 - 06/2015Program Manager | Company Name - City, State
  • Planned and managed the Quality Measures Assessment Tool (QMAT) for the Centers for Medicare & Medicaid Services (CMS).
  • Verified achievement of practical Business Value Realizations by project and operational teams, suggesting alterations to meet goals.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
  • Defined and managed feedback loop, integrating customer values and suggestions into future programmatic changes.
  • Prioritized upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact.
  • Spearheaded project planning and management efforts to improve infrastructure for 2 CMS Enterprise applications.
  • Controlled costs throughout projects to keep operations in line with budget plans.
  • Consistently adjusted project plans to account for dynamic targets, staffing changes and operational specifications based on contract modifications.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
10/2004 - 02/2012Senior Consultant | Company Name - City, State
  • Improved product development process by incorporating design for Capability Maturity Model Integration (CMMI).
  • Restructured procedures through coordination with Task Managers to create and execute projects.
  • Tracked project progress and updates and monitored deliverables, milestones and issues for accurate reporting.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Produced detailed reports outlining triple constraints.
  • Applied knowledge of project management life cycle to keep project work moving smoothly.
  • Gathered and defined customer requirements to develop clear specifications for creating well-organized project plans.
  • Took proactive approach to assessing and correcting problems at all stages.
  • Organized and participated in project meetings and workshops to foster shared project approach and track progress.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Directed work completed by team of 5 consultants.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.
Education
University of Lagos, CityMaster of Science: Information Technology
Affiliations
  • Project Management Institute
  • Scaled Agile
  • ICAgile
  • Scrum Alliance
Certifications
  • Project Management Professional (PMP)
  • SAFe Advanced Scrum Master (SASM)
  • Certified Scrum Master (CSM)
  • ICAgile Certified Professional - Agile Coaching - September, 2020
  • ICAgile Certified Professional - Agile Team Facilitation - September, 2020
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Resume Overview

School Attended

  • University of Lagos

Job Titles Held:

  • Senior Scrum Master / Agile Coach
  • Agile Project Manager
  • Program Manager
  • Senior Consultant

Degrees

  • Master of Science : Information Technology

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