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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Scrum Master capable of delivering small, medium, and large-scale software development projects on time and on budget by effectively collaborating, facilitating, leading, and coaching Scrum teams. Team-oriented individual, demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Certifications
  • Certified Scrum Master - Certified
  • SAFe - Certified
  • AWS Certified Cloud Practitioner – Certified
  • ITIL V4 – Certified
  • Project Management Professional (PMP) - (In View)
  • Agile Certified Practitioner (PMI-ACP) – (in-view)
Skills
  • Expertise in SDLC Methodologies & Frameworks – Agile, Scrum, SAFe, Kanban,
  • Strong technical command of project management tools – JIRA/Confluence, Rally, TFS, TeamViewer, VersionOne, Trello, MS Project, MS Visio, MS Office Suite, ServiceNow and Agile Lifecycle Management (ALM)
  • Well versed in project version control and collaborating tools – SharePoint, Salesforce, TeamViewer, GitHub, GitLab, AWS, Microsoft Azure (Azure DevOps)
  • Excellent interpersonal skills and ability to work with diverse teams.
    Strategic Planning & Execution, Process Optimization, Change Management and Release Management.
  • New Product Development & Continuous Improvement
    Excellent communicator: leverage technical, business, and financial acumen to communicate effectively with client executives and their respective teams.
  • Process Optimization, System Integration & Continuous Delivery Pipeline
Work History
Senior Scrum Master, 08/2018 - 10/2021
Geico Insurance Portland, OR,
  • Led the Scrum practice for the Enterprise Data Solutions (EDS) DevOps Marketing organization and coaching the Scrum community across the EDS organization.
  • Led Scrum team to Simplify cloud migration with secure, high-performance automation. This provides cloud infrastructure to EDS DevOps Marketing organization.
  • Supported and Worked with Release Train Engineer to help ensure strategy and execution alignment in SAFe environment.
  • Coordinated with business stakeholders while working across multiple business areas to manage both IT and business deliverables with Agile Lifecycle Management (ALM).
  • Fostered positive relationships with DevOps Evangelist, Code Release Manager, Automation Expert, Quality Assurance, Software Developer/Tester, Security Engineer to help manage impediments as seen by the DevOps/scrum teams.
  • Formed strong relationships with the business stakeholders, partnering to resolve project related issues, provide project status updates and escalate issues and concerns appropriately.
  • Coached development team of the agile principles of Scrum and Kanban and Lead development initiatives through full SDLC utilizing agile methodologies.
  • Constantly managed compliance to the agile methodology with team observation and facilitation.
  • Provided guidance to teams and Scrum Masters on achieving high levels of Agile maturity while complying with defined Agile Core Principles and enterprise frameworks.
  • Facilitated ceremonies for various agile teams.
    Serving as an Agile Coach and Mentor to teams on adoption and improving agile methods and practice and attend Scrum of Scrums, providing feedback to Agile Team.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Senior Scrum Master, 05/2014 - 08/2017
Geico Insurance San Antonio, TX,
  • Coached development team of the agile principles of Scrum and Kanban for the Digital transformation Project.
  • Led a scrum team to Enhance Enterprise CRM Platform by implementing Salesforce for enablement solutions.
  • Fostered positive relationships with partners, business units, and scrum team to help manage impediments as seen by the scrum teams.
  • Supported the Release Train Engineer (RTE) to manage and optimize the flow of value through the ART and Solution Train using various tools, such as the Program and Solution Kanban and other information radiators.
  • Effectively facilitated scrum ceremonies (daily standup, sprint review, sprint retrospective, and sprint planning meetings.
  • Constant awareness of needed improvements, increasing the productivity of the development team while being a strong servant leader to present possibilities to keep the team moving to meet monthly releases.
  • Initiated a comprehensive issue tracking process that improved communication and impediment resolution.
    Instruct and model core agile principles of collaboration and prioritization.
  • Provided and presented status to executive leadership with a focus on impediments and mitigation strategies.
  • Coordinated activities with Release Management to ensure successful delivery of software.
  • Coordinated dependencies between teams with other Iteration Managers.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Closely collaborated with project members to identify and quickly address problems.
Scrum Master , 10/2010 - 04/2014
Applied Research Associates, Inc. Madison, WI,
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Fostered positive relationships with partners, business units, and scrum team to help manage impediments as seen by the scrum teams.
Education
Bachelor of Science: Computer & Information Technology Administration , Expected in
-
Lagos State University - Oversee,
GPA:

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School Attended

  • Lagos State University

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  • Bachelor of Science

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