senior scrum master resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 6+ years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual with ability to remain poised in all types of situations. Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles.

  • Microsoft Office 365
  • Coaching and great in communication with teams
  • Keen to detail and documentation of work processes
  • Can multitask in fast-paced environment
  • Good working knowledge in JIRA
  • Versed in conflict Management de-escalation
  • SDLC (Software Development Life Cycle
  • Process improvement
  • Waterfall methodology
  • Planning and Coordination
  • Organization and Time Management
Work History
Senior Scrum Master, 07/2019 - Current
Liberty Mutual Hot Springs, AR,
  • Master
  • Coach Agile/Scrum values and principles in team and organizational level
  • Facilitates Scrum meetings such as Daily Standup's, Sprint planning, Backlog Refinements, Sprint Reviews, Retrospectives
  • Instruct and model core Agile principles of collaboration, prioritization and team accountability ensuring teams meet sprint goal
  • Experience with widely successful Agile techniques: splitting and writing user stories, TDD, Paired programming and Agile Games
  • Maintain JIRA and Information Radiators (Burn down/up, velocity, capacity charts) for team’s progress
  • Knowledge of various Agile frameworks: Scrum, Kanban, SAFe
  • Identifies Agile Scrum anti-patterns and resolve them with minimal support
  • Foster growth mindset while coaching teams to higher level of maturity that boosts results for team
  • Eliminate or guide team to remove impediments
  • Build and maintain trusting and safe environment where problems can be raised and solved collaboratively
  • Guards and shields team from distractions and interruptions from external interferences
  • Assist with internal and external communication while also improving transparency across teams.
Senior Scrum Master, 05/2017 - 06/2019
Us Bank San Bruno, CA,
  • Supports Development teams and Product Owners with management of product release schedule including assignment of resources, planning of deliverables, and setting of milestones
  • Reports project status on regular basis to management, project teams and clients through internal external status reports
  • Facilitates all aspects of Scrum ceremonies, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives for project members to increase collaboration
  • Coach team to becoming self-Managing and provides them with tools and resources to do so
  • Identifies and helps to remove impediments to enable success of meeting sprint goal
  • Distributes appropriate and timely written communication with all department managers and customers throughout life of sprints
  • Proactively manage project risks and issues providing appropriate issues escalation to the necessary levels
  • Foster transparency and visibility and radiate information; ensure that team's progress, obstacles, and successes are highly visible to all stakeholders, including team itself
  • Supports and partner with Product Owners in managing and maintain health groomed backlog
  • Continuously work with Scrum teams while looking for ways to improve software delivery
  • Creates a trusting and safe environment for Scrum team where problems can be raised without fear of blame, retribution, or being judged, with emphasis on problem solving
  • Coordinates company-based training with PMO office to better understand and adopt best practices such as Pair Programming, Code Refactoring, Automated Testing, DOD, DOR, User Story Mapping
Continuous Improvement Coordinator/Scrum Master, 07/2014 - 04/2017
Windsong Care Center City, STATE,
  • Coordinate internal resources and third parties/vendors for flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop detailed project plan to monitor and track progress
  • Manage changes to project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage relationship with client and all stakeholders
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Engage client to gather software requirements/business rules, and ensure alignment with development teams
  • Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
  • Evaluate risks related to requirements implementation, testing processes, project communications, and training
  • Establish and maintain business relationships with customers, partners, suppliers, government and regulatory institutions to ensure products and services meet quality, risk and cost expectations.
Masters: Strategy, Security, Défense, Conflict and Disaster Management, Expected in
University of Yaoundé 2 - ,
Status -
Masters: Cyber Security ongoing, Expected in
Hallmark University - Antonio, TX
Status -
Bachelor: Law Cameroon, Expected in
University of Yaoundé 2 - ,
Status -
PSM1: , Expected in
- - ,
Status -
SSM 5.1: , Expected in
Scaled Agile Framework - ,
Status -

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Resume Overview

School Attended

  • University of Yaoundé 2
  • Hallmark University
  • University of Yaoundé 2
  • Scaled Agile Framework

Job Titles Held:

  • Senior Scrum Master
  • Senior Scrum Master
  • Continuous Improvement Coordinator/Scrum Master


  • Masters
  • Masters
  • Bachelor
  • PSM1
  • SSM 5.1

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