senior scrum master resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated and successful servant leader, with the potential of working with agile teams through effective mentoring, coaching, and leading cross-functional resources in delivering high-quality software across information technology, financial, insurance and health domains. Six years experienced scrum master highly skilled in keeping teams focused on aiming at delivering successful projects while creating a Self-motivating environment within the agile framework. Outstanding communicator who interacts effectively with management, distributed teams, and users at all skill level. Very passionate about creating high functioning teams in organizations and being able to get to high velocity and producing high quality software with the customer at the center of production. Highly skilled in Scrum, Kanban and SAFe 5.0 using tools like Jira and Azure DevOps to track team's progress.

  • SAFe and Agile Best Practices
  • Ability to manage timebox
  • Servant leadership
  • Coaching, facilitation and training
  • Excellent communication and critical thinking skills
  • Release Planning
  • Collaborative Environments
  • Presentation Skills
  • Conflict resolution
  • Problem solving and Continues improvement.
  • Team Engagement
Work History
01/2023 to Current Senior Scrum Master Doubledutch | Austin, TX,
  • Supported 2 Identity and access management (IAM) Agile teams responsible for providing authorized users with appropriate access to resources.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
08/2022 to 01/2023 Scrum Master Onemain (Formerly Springleaf & Onemain Financials). | La Habra, CA,
  • Served as Scrum Master supporting Master Data Management team during entire Project life cycle.
  • Leading 2 development teams responsible for ensuring uniformity, accuracy and accountability of enterprise's official shared master data assets, identifies and describes core entities including customers, prospects, hierarchies, and charts of accounts.
  • Provided leadership to development teams and helped to maintain team velocity through constant inspection and feedback as they also work on improving HR system.
  • Maintained task backlog of multiple workstreams, ensuring appropriate prioritization.
  • Help removed team impediments on daily basis to allow team to deliver on sprint goals and deliverables.
  • Ensured team maintains focus on quality and continuous delivery by coaching and coordinating with team members on release plan, communication plan, risks, and issues management plan.
  • Worked with development team and Product Owner to define Team specific norms.
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews and sprint retrospectives.
  • Supported Product Owner to ensure backlog has sufficient prioritized user stories at ready status to stay ahead.
  • Utilize and improve usage of Azure DevOps as tool to monitor and manage scrum success.
07/2021 to 07/2022 Scrum Master Onemain (Formerly Springleaf & Onemain Financials). | Lafayette, LA,
  • Supported 2 IT security teams responsible for administering, troubleshooting and installation of Cyber Ark security components, vault and password maintenance.
  • Oversee Kanban team making sure team is focused on flow of work respecting WIP. This team was mostly responsible for production support work.
  • Served Agile teams by identifying and removing impediments, scheduling, and facilitating Scrum events, looking for improvement opportunities within team.
  • This was accomplished through cultivating culture of trust and strong leadership, while acting as change agent that increased team productivity.
  • Helping Scrum Teams focus on creating high-value Increments that met definition of done.
  • Ensuring Scrum events take place and are positive, productive, and kept Within timebox.
  • Facilitate team-building exercises to promote communication, openness, respect, and trust.
  • Helped Product owner find techniques for effective Product Goal definition and Product Backlog management.
  • Helped Scrum Team understand need for clear and concise Product organization.
  • Worked with other Scrum Masters to increase adoption and effectiveness of Scrum and agile practices.
  • Responsible for reporting on team’s performance – Monthly reporting of what Features are planned / completed.
  • Escalate impediments to Cloud Leadership as needed.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Removed obstacles by finding right personnel to advance tasks and projects.
01/2018 to 06/2021 Scrum Master Onestream Software | Atlanta, GA,
  • Successfully delivered high profile digital projects (such as digital Claims Adjuster Mobile App) across online and business platforms within strict time frame and budget, while maintaining stability of online claims applications
  • Served 2 Agile teams focusing on enhancements and upgrades of database systems, including improvements on data monitoring and controls, fees and pricing adjustments and migration to new versions of pricing system.
  • Researched current trends to stay knowledgeable in Scrum method.
  • Contributed to preparation of detailed design and program architecture documentation for development of new web applications from beginning to end in functional system.
  • Managed work item assignments, workflow and tracked velocity, ensured resource utilization, delivery, and productivity throughout project life cycle to ensure efficiency and efficacy.
  • Administered all Agile/Scrum Processes including sprint planning, daily scrum, sprint reviews and sprint retrospectives, coached team members and clients on Agile process.
  • Protected teams from over commitment, managed backlog, prioritized resolution of defects/bugs.
  • Used JIRA to track team activities throughout sprint cycle.
  • Ensured team received coaching to uplift skills across all domains and practices, resulting in self-organized and cross- functional line.
  • Harnessed collective power of team by focusing on collaboration, Self-organization, trust, empathy, and ethical use of power to achieve results.
  • Facilitated getting work done without coercion, assigning, or dictating work
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Expected in 09/2012 to to Bachelor | Business Administration University Of Bamenda, Cameroon , GPA:
  • ICAgile Certified Professional-Agile Coaching (ICP-ACC) Certified
  • Certified Scrum Master
  • Professional Scrum Master
  • Scaled Agile Framework certified (SAFe 5.0)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Of Bamenda

Job Titles Held:

  • Senior Scrum Master
  • Scrum Master
  • Scrum Master
  • Scrum Master


  • Bachelor

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: