senior scrum master resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -

Experienced and accomplished Scrum Master & servant –leader capable of delivering medium to large scale projects on time and on budget by effectively collaborating, facilitating, leading and coaching various Scrum teams. Expert at driving and driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Skills & Certifications
  • Project management
  • Time management
  • Conflict resolution
  • Continuous improvement
  • Microsoft Project
  • Requirements gathering
  • Backlog refinement
  • Roadmap
  • Scrum processes
  • Agile best practices
  • PSM I
  • SAFe Scrum Master
  • SAFe Agilist
08/2019 to Current
Senior Scrum Master Humana Inc. Winter Haven, FL,
  • Coached DevOps Engineering teams and Scrum Masters, Stakeholders, Managers and Executives on Agile Values and principles to promote continuous improvement in practices and artifacts.
  • Coached DevOps team on using continuous integration, continuous deployment, and automated testing Utilized strong coaching and mentorship skills in building a collaborative, productive and engaged team environment for the DevOps Engineering team.
  • Coached and mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency
  • Lead teams in using Agile Methodology including Scrum, Kanban & SAFe to improve team effectiveness
  • Coached leaders and teams through the transformation and provided the necessary training and references to enable the ideal management ad team structures
  • Facilitated Scrum ceremonies to champion idea of self organizing teams in Service-Oriented Architecture (SOA) with compliance to change & Release management processes
  • Positioning team to succeed by removing impediments while protecting Scrum team Coach & Train Scrum team members to efficiently utilize Scrum Framework Using Microsoft Project & JIRA Created and updated detailed project budgets and resource estimates.
09/2017 to 08/2019
Scrum Master Peraton Huntsville, AL,
  • Scrum Master, Implemented Agile Scrum methodology throughout the organization to improve communication between departments; to provide more transparency across the departments and to obtain great business value in short turn around
  • Gathered requirements and wrote user stories
  • Coached other product owners on requirements gathering and story writing process
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
  • Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables
  • Coached and empowered teams to self organize and grow cross-functionally
  • Resolved a complex infrastructure issues by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Central Security Group
09/2016 to 09/2017
Jr. Scrum Master Keurig Dr Pepper Grinnell, IA,
  • Transitioned the teams from Waterfall to Agile. Walked through the Definition of Done and provided guidance as a Scrum Master
  • Conducted backlog reviews, planning sessions, sprint planning, customer reviews and retrospectives for teams during sprint cycle
  • Led daily scums to communicate current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment
  • Analyzed and Optimized ETL process
  • Develop project plans and gain approval from management for execution of assigned plan initiative
  • Develop Data Analysis/report with Extensive database or Microsoft Excel
  • Using Six Sigma Lean Manufacturing to initiate Corrective Action Report (CAR) on operational non-compliance.
  • Time and cost efficiency analysis; materials and process design evaluations.
  • Participated in code Reviews, System Testing and UAT followed by production verification, post production testing and support
  • Performed internal & external reporting, cash management, cost reduction & efficiency
  • Using data modeling, data structuring, report development and analysis, and using SQL skills to put together healthcare claims data and manage care plans
  • Created and Executed SQL Queries for Ad Hoc Report
  • Prepare, analyze and validate reports for all reports
04/2014 to 09/2016
Business Analyst Grubhub Swampscott, MA,
  • Facilitate sprint reviews, sprint retrospectives and sprint planning also work with development team to help with daily standup when needed
  • Educate and reinforce scrum framework and agile methodology to team members and stakeholders
  • Empower teams to self organize and grow cross-functionality
  • Analyzed existing reports and defined business requirements and business process flows and conducted JAD sessions with PM, SMEs; facilitated interviews with end users and hospital administrators to collect business requirements
  • Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, testing for processing of Health Insurance Claim
  • Responsible for preparing Business Required Document (BRD), Functional Required Document (FRD) and then translating into functional specifications and test plans.
Education and Training
Expected in 2012 to to
BA: Communications
Texas Southern University - Houston, TX
Activities and Honors

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Resume Overview

School Attended

  • Texas Southern University

Job Titles Held:

  • Senior Scrum Master
  • Scrum Master
  • Jr. Scrum Master
  • Business Analyst


  • BA

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