senior risk manager resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Skilled Risk Manager with 15 years of experience providing comprehensive risk and claims management to support global business operations. Extensive experience working closely with insurance brokers, legal department, claims adjusters and all levels of management to provide risk/claims assessments and analysis as well as implementation of risk management processes and program.

Insurance Specialty: Property and Casualty (P&C), Professional Liability (D&O), Marine and Workers' Compensation

  • Strong Analytical thinking and financial technical knowledge
  • Excellent prioritization skills in order to meet deadlines
  • Proficient knowledge of Microsoft Office
  • Effective communication skills

    Area of Expertise
  • Risk Mitigation, Business Continuity Planning, and Loss Control
  • Insurance Program Management
  • Broad knowledge of Risk Management strategies
  • Wide Range of Insurance Coverages
  • Managing large Corporate insurance claims and surety bond
  • Contracts and Legal Review
    Risk Mitigation, Business Continuity Planning, and Loss Control

Work History
07/2017 to 03/2020 Senior Risk Manager Docusign, Inc. | Berlin, NH,
  • Design and implemented an overall comprehensive risk management and surety program.
  • Conducted insurance broker RFP in 2017 resulting in change and $75K (15% fees) and while improving synergy and service level
  • Restructured program to address policy deficiency resulting in improved terms / conditions and achieved premium savings of $150K (20%)
  • Evaluated options and purchased insurance coverage globally and domestically for all lines
  • Prepare risk report, risk assessment and coverage language expertise to C-level executives, operations, Legal and HR
  • Prepare risk management and insurance budgets
  • Maintain records of insurance policies comprising over $10M in premium, $195M property TIV and $288M stock values
  • Create and communicate business continuity plans to limit risks
  • Manage claims claims and litigation; act as a liaison to insurance carriers and legal counsel
  • Manage incoming and outgoing certificates of insurance in accordance with contractual obligations
  • Provide technical advice on insurance-related matters, loss prevention and other risk management issues
  • Coordinate the information-gathering process for the annual insurance renewal submission and the insurance application process
  • Review contracts and agreements (leases, suppliers and customers) to ensure insurance adequacy and indemnity provisions are acceptable.
03/2015 to 07/2017 Risk & Insurace Manager W.R. Berkley Corporation | Glen Allen, VA,
  • Provide strategic and technical claims management leadership across all lines of coverage
  • Developed statistical reports, identify and analyze frequency and severity of losses, highlighting risk exposures, recommend solutions by implementing appropriate insurance and risk management strategies
  • Oversee claims management for Worker's compensation , General Liability, Property, Marine Cargo, Employers Liability, Auto, Boiler and Machinery coverage
  • Evaluate and approve settlement proposals based on best practices
  • Provide support to all Cott facilities (operations, quality, finance, human resources) concerning loss trends and loss prevention initiatives
  • Coordinate all aspects of claim litigation and reviews with brokers, attorneys, plant/HR Managers and claims adjuster
  • Completed statistical reviews to uncover trends, patterns and variations
01/2013 to 11/2014 Regional Risk & Claims Manager Whole Foods Market | City, STATE,
  • Direct and manage all claim related activities in the south region consisting of 33 stores and 4 facilities
  • Develop and manage Regional Risk Management Program, including but not limited to: managing Property & Casualty and workers' compensation claims, quarterly claims reviews, proactively monitor claims reserves and settlements to minimize claim development; and selecting and managing supporting vendors and attorneys
  • Serve as point of contact for 30+ HR Representative, claims adjusters and store leadership for investigation and claims process
  • Direct reporting relationship with Regional President shared reporting relationship with Store Leadership Teams
  • Develop and implement loss control/risk mitigation and prevention programs to reduce direct and indirect claim costs: engage cross-functional teams to reduce claims frequency and severity
  • Develop, coordinate and maintain a strong Return to Work Program
  • Identify training opportunities and and implement claims and safety process improvements in stores
  • Approving manager for claim settlements and reserve authority.

09/2005 to 01/2013 Senior Claims Adjuster AIG | City, STATE,
  • Investigated and resolve lost time and complex worker's compensation
  • Effectively reviewed and negotiated settlement packages in a cost effective manner
  • Worked closely with defense counsel on actively litigated files to determine appropriate defense strategies
  • Trained, motivated and developed staff to achieve high levels of business and technical expertise
  • Conducted claim review meetings with agents, insurers, brokers and prospective accounts in accordance with account service thresholds
  • Worked closely with Risk Managers in identifying and assessing business risks
  • Analyzed claims activity and prepare reports for clients/carriers and management

Expected in 12/2004 Bachelor of Arts | Business Administration And Management Florida Atlantic University, Boca Raton, FL GPA:

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Resume Overview

School Attended

  • Florida Atlantic University

Job Titles Held:

  • Senior Risk Manager
  • Risk & Insurace Manager
  • Regional Risk & Claims Manager
  • Senior Claims Adjuster


  • Bachelor of Arts

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