Forward-thinking Manager with 18 years of student affairs experience and additionally 10 years of programming and event management experience. Dedicated to applying training, experience and morale-building abilities to enhance student engagement and boost employee performance. Excited and ready to take on challenging, growth-oriented role within Student Affairs.
Skills
Student Development
Flexible & Adaptable
Planning and Coordination
Organization and Time management
Conflict resolution
Supervision
Teambuilding
Education
COLUMBUS STATE UNIVERSITYCOLUMBUS, GAExpected in 08/2020 ā āMaster of Education:Educational Leadership - Higher Education - GPA:
COLUMBUS STATE UNIVERSITYColumbus, GA, Expected in 08/1997 ā āBachelor of Science:Recreation and Parks Administration, Management - GPA:
Work History
Applied Information Sciences, Inc. - Senior Residence Life Manager Washington, DC, 06/2009 - Current
Serves in leadership capacities for departmental efforts.
Applies student development theory to create intentional systems to assist in learning, growth and development of students.
Recruit, Interview and hire student staff, and oversee staff training.
Establish and oversee administrative procedures to meet departmental objectives.
Accomplishes financial objectives by forecasting requirements; preparing area annual budget; scheduling expenditures.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Established and oversees CSU Residence Life Academic Initiative in conjunction with participating faculty members, tutoring, and advising.
Directs group of Residence Life Coordinators, Graduate Assistants, and Student Staff assigned to handle daily and complex requirements of Residence Life department.
Research and analyze student needs to determine program directions and goals.
Established and plans Residence Life Experience Trips to broaden students engagement outside of the CSU campus.
Supervises RLC professional staff, graduate assistants, and other student staff.
Serve on campus committees related to the total operation of the university as assigned.
Provides all staff members with continuing education opportunities.
Receives and deals with request, complaints or concerns from students, parents, and general public.
Strengthens Residential Education initiatives by aligning processes to capitalize on new trends.
Creates strong partnerships within the Student Life division and with other department's on campus, including: faculty, campus police, dining services, academic support, plant operations, and other administrative offices.
Oversees the judicial process conducted by the Residence Life Coordinators.
Oversees the Faculty in Residence program.
Advises RHA and oversees the RHA / OCM Partnership.
Establish and assess residential education learning outcomes.
Coordinates designs, and implements programs and events for residence life and collaborates with other department for larger events.
Communicated best practices among on-site and external personnel to align efforts and goals.
Evaluates employee performance on a regular basis and conveyed constructive feedback to improve skills.
Communicates with students regularly to address concerns elevated from RLC and student staff members.
Handles on-call evenings and weekend emergencies throughout year to deliver crisis support and assist with student needs.
Assist with checking rooms for readiness prior to student arrival and handled last-minute correction.
ACCOMIDATIONS AND ACCESS, COLUMBUS STATE UNIVERSITY - Internship City, STATE, 01/2020 - 05/2020
Researched and developed all-inclusive 4 year program for students with autism.
Researched and developed all inclusive program to assist visually impaired students.
Served on committees related to the Center for Accommodations and Access.
Participated in special events for the Center of Accommodations and Access, to include the annual "Dining in the Dark" event.
Represented the Center for Accommodations and Access in campus and event committees.
FOUNDATION PROPERTIES, COLUMBUS STATE UNIVERSITY - Event Coordinator and RiverPark Student Housing City, STATE, 08/2004 - 06/2009
Managed CSU Foundations event facilities, to include administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Planned large-scale events such as trade shows, weddings, conferences, and meetings.
Oversaw overall daily operations of RiverPark Residence Life Office and facilities.
Supervised and scheduled student assistants and graduate assistants.
Supervised and evaluated RiverPark Resident Assistants.
Operated, evaluated, and monitored Card Swipe Access Control System to include approval and distribution of access cards.
Prepared various schedules, reports, and orders as needed.
Coordinated assignments of RiverPark residents with Residence Life Assignments Coordinator.
Coordinated and lead tours of RiverPark Residence Life facilities for students, parents or dignitaries.
Coordinated with cleaning, pest control, and maintenance to make sure that standards are maintained in housing facilities.
Organized and lead weekly staff meeting with Resident Advisors to review procedures and distributes work assignments.
Advised RiverPark Housing Advisory Council.
Coordinated RiverPark summer camp schedule and operations.
COLUMBUS CIVIC CENTER - COLUMBUS CONSOLIDATED GOVERNMENT - Operations Manager / Events Coordinator City, STATE, 10/1998 - 06/2004
Served in rotation with management staff as Manager on Duty during events.
Booked and contracted events.
Operated, evaluated, and monitored Card Swipe Access Control System to include approval and distribution of access cards.
Organized and planned all aspects of event, concert, etc. from booking until the load out after event.
Coordinated, designed and implemented clients program or events to include facility requirement and set-ups, external communications, and public relations.
Supervised full time staff of 20 personnel.
Developed layouts and other documents on Auto Sketch Cad, Adobe Illustrator, etc.
Managed operations and events budgets.
Planned, organized, and evaluated daily operation of the Columbus Civic Center.
ACCOMPLISHMENTS, PRESENTATIONS, and PUBLICATIONS
Awarded CSU Student Affairs Compact Award 2019
āIncreasing Retention Through Student Experienced Based Programming and Marketingā ā ACUHO-I 2018 Annual Conference
SEAHO Service Award ā March 2017
Awarded SEAHO Educational Programs Grant for Fire Safety Week 2016
Awarded SEAHO Educational Programs Grant for Safety Week 2017
Awarded SEAHO Educational Programs Grant for Res Life Experience Trips 2018
Total Quality Management Presentation on Utility Cuts
Grant written for the "3:00 Project" that received $25,000.0
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