Experienced Customer Relationship Professional with proven customer satisfaction abilities. Detail-oriented and persuasive. Interested in a company specialized in providing top notch experience to its clientele. A passionate and enthusiastic professional with broad experience in Customer Relationship Management, Corporate Communication, Public Relations and Online Marketing, Capable of motivating others to attain certain objectives and also an industrious person with a logical approach to challenges. I work efficiently and cope well under pressure. I enjoy teamwork and easily integrate new concepts and ideas. I have effective organizational, interpersonal and communication skills and I am capable of developing and bringing solutions to challenges I face. I have a very high proficiency of English and French languages. I equally have strong analytical, numerical, IT and time management skills.
Project Manager Responsibilities:
Building and maintaining a solid and sustainable corporate reputation and measuring reputation that becomes a strategic asset and advantage to the company.
Storytelling and message crafting which are critical disciplines and ingredients for successfully managing the media and navigating during normal times and in a crisis.
Managing relationships with stakeholders and building valuable relationships, measuring, tracking and evaluating public relations activities and creating a public relations plan (PR Plan).
Positioning brands on social media, Online Customer Service Management, blogging for community engagement, SEO, managing and measuring online reputation and Integrating social media into global marketing strategy.
Translation and Interpretation, GPA: 3.4
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