Dedicated Senior Regional Asset Manager who creates strategic alliances with organization members to support and enforce key business initiatives. I provide over 25-years of professional property management leadership dedicated to increasing profits, decreasing expenses, creating smarter solutions with daily operations, staff development and customer retention. I am an extremely detail-oriented, well organized individual who enjoys leading a team and enhancing staff growth potential.
Skills
Strong Leadership
Business development and planning
Communication skills and powerful negotiator
Relationship building, retention and rapport
Business operations oversight management
Procedure implementation and development
Budget prepping, forecasting and expense control
Financial analysis and reporting
Staff recruiting, mentoring, motivating, retaining and managing
Policy and Procedure Development
Marketing, leasing, resident retention campaigns and programs
Performance optimization strategies
Yardi, CRM, Real Page and Entrata Software Experience
Work History
Senior Regional Manager, 02.2020 - Current Related Companies – Newark, NJ,
Developed, review and submit annual operating and capital budgets including forecasts, sales needs, marketing plans and capital improvements.
Analyze, evaluate and closely monitor monthly and quarterly financial statements for impact on ROI, NOI and distributions, identified trends and recommend appropriate adjustments.
Promoted positive company and owner relationships through proactive attention to goals.
Boosted occupancy % by leveraging market knowledge and successful promotional strategies.
Develop and Implement tactical marketing plans to ensure my portfolio maintains occupancy and a strong prospect pipeline.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates and maintain resident retention.
Handle hiring process, training, mentoring, disciplinary actions, performance reviews and terminations for 80+ employees.
Implement on-going training for all site level employees to ensure they are up to date and in compliance with all Federal, State and Local laws and Corporate polices in place.
Prepared and distributed internal reports and financial statements and coordinated company's audits prior to deadline dates.
Accomplished 32+% increase in profits, turning -15% rate into highly lucrative and successful enterprise.
Developed and executed an aggressive marketing plan to achieve and maintain 98% or better rate of occupancy.
Brought about industry-leading resident retention with an average of 96.5%, AR collection less than 1%, exceeding NOI expectations and minimizing staff turnover by applying strategic industry knowledge and leadership skills.
Introduced and monitored effective lease renewal programs to maintain high occupancy and resident retention rates.
Developed, reviewed and submitted property operating and capital budgets.
Analyzed and evaluated monthly and quarterly financial statements. Provide recommended adjustments when needed to reach or exceed budget expectations.
Improved asset branding initiatives by implementing effective marketing campaigns to maximize engagement and brand awareness through outreach marketing and resident activities.
Promoted positive company and owner relationships through proactive attention to concerns.
Delivered training for staff development, change management and materials, process and technical controls. Maintain compliance with all local, state and federal laws.
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Prepared and distributed internal reports and financial statements and coordinated company's audits prior to deadline dates.
Director of Operations, 01/1999 - 07/2016 Related Companies – Nj, NJ,
Directed and mentor team of 40 in operational development, including implementation of quality requirements and operating standards.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Produced monthly financial reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Boosted team productivity and efficiency by leveraging aggressive leasing and resident retention.
Assisted with creation of marketing strategy and advertising initiatives used to promote leasing efforts.
Take over due-diligence and supported troubled sites to mitigate obstacles and foster successful day to day operations.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Audit operations for accuracy, detailed and fully compliant with reporting requirements to meet all company, state, local and federal housing requirements.
Protected company assets with strategic risk management approaches.
Prepared and distributed internal reports and financial statements and coordinated company's audits prior to deadline dates.
Education
BBA: Business Management, Expected in 1994 - University Of Maryland - Baltimore - Baltimore, MD GPA:
: Financial ASM603, ASM604 + ASM605, Expected in - IREM (Institute Of Real Estate Management) - , GPA:
: Ethics800, Expected in - IREM (Institute Of Real Estate Management) - , GPA:
: Tax Credit Specialist (TCS), Expected in - The National Center For Housing Management - NCHM, GPA:
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