Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
An analytical problem solver with over 18 years' experience in the mechanical and electrical project management field focusing on quality and production control. Effectively managed and coordinated production that saved production costs while improving the products. Demonstrated qualifications include: Procurement Management Product Improvement & Design Research and Development Quality Control Audit Production Capabilities Budget & Cost Analysis Team Leader Vendor/Customer Negotiations Product Forecasting Marketing Project Development Risk Analysis SELECTED ACHIEVEMENTS Implemented Process Improvement Equipment. Facilitated inspection equipment such as Vision and Videojet Systems that would reduce waste, bottlenecks and nonconformance of $ 165,000 per year. Assisted over 21 companies in standard registrations. Spearheaded a management committee with an average budget of $110,000 and achieved SQF/ISO/QS9000/TS16949/AS 9100 quality registration within a specified schedule. Reduced staff non-compliance of quality standards by 5%. Facilitated, created, and implemented quality policies and standard operating procedures to increase staff awareness. Teamed with key departments to coordinate a $32.2M project. Provided manufacturing engineering expertise in production, R&D, and quality departments that increased productivity by 20% without large capital spending on new tooling and equipment.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2013 to Present
Senior Quality Manager Mortenson , ,
  • Maintained and managed quality systems ISO9001, SQF and HACCP Implementing automated equipment such as the vision system to reduce waste and defective product Coordinated tracking and reporting of audit outcomes from FDA, USDA, and CAPA Tracked and reported key functional metrics/KPI to reduce expenses and improve effectiveness via value stream mapping Implemented Lean manufacturing methodology based from customers specifications and quality needs and warehousing Collaborated with key persons to ensure the clarity of the specifications and expectations of the company Evaluated In-depth measurement of existing products and trial sample products using a variety of the latest equipment Trained Quality Engineers and other laboratory personnel in proper and latest techniques and applications Travelled to and assisted manufacturing sites as necessary in areas of technical/IT/mechanical/electrical setup and measurement technique training Conducted all job duties in accordance with the company's published policies Director of Quality, Tencorr Group, Ontario, Canada 2007 - 2013.
  • Assisted in the development and presentation of internal quality measures and initiatives.
  • Implemented, audited and maintained TS16949/AS9100 quality system for OEM.
  • Evaluated existing lines for bottleneck and process improvements.
  • Coordinated tracking and reporting of audit outcomes, and follow-up of CAPA.
  • Responsible for developing methods for data collection and extracts data as required.
  • Assisted with coordination of quarterly ISO/SQF meetings.
  • Prepared audit reports and statistics.
  • Participated in staff and management meetings as they relate to FDA/SQF activities.
  • Reviewed statistical tools and surveys and provides technical assistance to staff.
  • Assist with annual ISO/cGMP and FDA reports.
  • Attends conferences and training sessions as requested.
  • Accepts other job duties as delegated.
01/2003 to 01/2006
Plant Manager Berry Plastics , OH,
  • Provided leadership for the successful day-to-day operation of the facility.
  • Worked closely with quality personnel to review product consistency and trends.
  • Reviewed established production schedules for all manufacturing department.
  • Coordinated the hiring and training of all manufacturing personnel.
  • Monitored operation expenses and research ways to reduce costs keeping product quality.
  • Worked closely with the OSHA/Safety Manager to ensure all employees follow safety guidelines.
  • Developed and executed the plant manufacturing budgets and analyzed workforce requirements.
  • Evaluated existing machines and constraints and developed plans to improve processes.
  • Encouraged and promoted continuous improvement environment according to ISO9001.
  • Removed production constraints; allocate human and equipment resources as needed.
  • Remove waste and constraints from the production process to improve efficiencies.
  • Coordinated the relationship with union workforce force and negotiated union contracts Network Digital Engineer, Cox Communications, Nevada.
  • 1998 - 2003.
  • Participated in the design and implementation of a robust geographically distributed wireless communications system which includes mobile and fixed assets, using a combination of wireless bearer methods.
  • RF communications design engineer for a wireless and wired communications system, including VHF, cellular and IEEE 802.11, and Ethernet, fiber, DSL and microwave backhaul.
  • Evaluated architectural design trades and engage system integrator (SI) and customer to identify most practical solution, with attention to cost and schedule.
  • Developed technical performance requirements, work with existing architecture to improve and adapt, help conduct key trades and perform/aid in analysis of RF system performance.
  • Participated in technical communications with SI, customer, subcontractors, and vendors.
02/1994 to 04/1998
Manufacturing Engineer Ametek, Inc. Collegeville, PA, Canada
  • Evaluated manufacturing processes by designing and conducting research programs.
  • Applied knowledge of product design, fabrication, assembly, tooling, and materials.
  • Improved manufacturing efficiency by analyzing and planning work flow, space requirements, and equipment layout.
  • Assured product and process quality by designing testing methods; testing finished- product and process capabilities; establishing standards; validating manufacturing processes.
  • Developed manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing methods and equipment and conferring with equipment vendors.
  • Provided manufacturing decision-making information by calculating production, labor, and material costs; reviewing production schedules; estimating future requirements.
  • Prepared product and process reports by collecting, analyzing, and summarizing information and.
  • Kept equipment operational by coordinating maintenance and repair services; following manufacturer's instructions and established procedures; requesting special service.
  • Maintained product and process data base by writing computer programs; entering data.
National Society of Professional Engineers American Society for Quality Engineering
Expected in
University of Phoenix - Las Vegas, NV
Expected in
Devry Institute of Technology - Pomona, CA
Expected in
Certified Six Sigma Black Belt:
Harrington Institute - Boston, Ma.
Expected in
M.C.S.E: Microhard Technologies
- Toronto,
Microhard Technologies

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School Attended

  • University of Phoenix
  • Devry Institute of Technology
  • Harrington Institute

Job Titles Held:

  • Senior Quality Manager
  • Plant Manager
  • Manufacturing Engineer


  • M.B.A
  • BSEE
  • Certified Six Sigma Black Belt
  • M.C.S.E

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