senior property manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly qualified & well developed Property Manager with extensive experience in all aspects of Property Management. Accomplished planner repeatedly recognized for outstanding performance, exceeding goals in the management of a large farm estate and a separate family compound. Proven ability to save costs through analytical thinking and financial management. Solid operational manager with special capabilities in building teams, strategizing and implementing workable property plans.

Areas of Expertise
  • Residential Property Management
  • Preparing detailed operational plans
  • Knowledge of Vendor Management
  • Strategic Planning
  • Proficient with One Site, Windows, Word, Excel and Outlook
  • Resident Relations
  • Extensive knowledge of LIHTC
  • Multi-Site Management
Core Competencies

Results-driven with over 10 years of Property Management experience.

Consistently take initiative and frequently work on special projects and take-on additional responsibilities.

Ability to build a team by recruiting, hiring, training and developing team members to reach their full potential.

Proven ability to effectively handle multiple levels of management responsibility with minimal direction.

Solid communication, interpersonal, time management, analytical, organizational and leadership skills.

Proficient with forecasting, budgeting, marketing and resident relations.

Bilingual - English and Spanish

Experienced with performing due diligence on potential new acquisitions.

Licensed Real Estate Salesperson and CAM license currently in progress.

Professional Experience
Hennepin County Minneapolis, MN,

Managed 7 different communities for TRG at different times since 2001. Currently manage 2 separate communities, totaling 478 units in Cutler Bay.

  • Creating & implementing an effective management plan that results in maximizing NOI.
  • Marketing property through analysis of competition and developing creative marketing plans.
  • Setting leasing/sales goals and objectives and training and motivating team members to achieve sales goals.
  • Creating the annual operating budget and monthly cash flow projections for both properties.
  • Review and approve all files & documents used on-site to ensure that the properties are meeting compliance requirements.
  • Overseeing any work performed by outside vendors.
  • Preparing weekly occupancy reports, monthly program reports and monthly variance reports for owner.
  • Monitor accounts receivable, approve accounts payable and accounting reports.
  • Reduced delinquency for each property to 1% of the total rent roll and the operating expenses by 10% - 15% while maintaining the same level of customer service at each property.

Additional responsibilities:

  • Training property managers and regional managers on the use of the property management software One Site.
  • Converting new properties from their previous software to One Site.
  • Assist in troubleshooting user issues and making corrections in One Site for all TRG properties.
  • Assisting with due diligence in property takeovers when needed.

Awards & achievements:

  • Promoted to Senior Property Manager within 1 1/2 year of being with TRG.
  • Recognized as ‘Manager of the Year’ in 2003.
  • Awarded ‘Top Performing Property’ for 2010 & awarded "Most Valuable Player" for 2010.
  • Awarded "Top Performing Property" of the quarter at least once per year since 2001.
  • Earned a training certification in One Site by attending and completing the One Site ‘train the trainer’ seminar in Dallas, Texas.
Peabody Properties Canton, MA,
  • Responsible for entering all information in Rent Roll for the property, including all traffic, leases, move ins, move out’s, notices, renewals and write off’s.
  • Responsible for posting all rent, fees and deposits as well as sending out three day notices, referring all evictions to attorney’s office and referring all delinquent accounts to collection agency after move out.
  • Preparing lease agreements and auditing the files upon move in.
  • Completing deposit dispositions after move out and preparing notices to impose claim.
  • Responsible for resolving resident concerns and complaints in a timely and efficient manner.
REAL ESTATE SALES PERSON, 10/1998 - 06/2000
Rent Free Realty City, STATE,
  • Responsible for qualifying clients, showing properties, acquiring listings and closing the deal.
  • Performing all aspects of property sales and leasing but specialized in leasing for private owners as well as apartment complex’s and hi-rises throughout the Miami area.
CAM License (in progress): , Expected in 2013
Gold Coast School of Real Estate - Miami, Florida
Status -
Real Estate Salesperson License: , Expected in 1998
Gold Coast School of Real Estate - Miami, Florida
Status -
Associate of Arts: MIS, Expected in 1994
MDC - Miami, Florida
Status -

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Resume Overview

School Attended

  • Gold Coast School of Real Estate
  • Gold Coast School of Real Estate
  • MDC

Job Titles Held:



  • CAM License (in progress)
  • Real Estate Salesperson License
  • Associate of Arts

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