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Senior Property Manager Resume Example

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SENIOR PROPERTY MANAGER
Skills
  • Lease agreements proficiency
  • Collection management proficiency
  • Customer service skills
  • Background in property management
  • Knowledge of leasing and market conditions
  • Multi-family property management
  • Fair housing mandates
  • Microsoft Office
  • Sales and marketing
  • Administrative support
  • Relationship development
  • Business operations
  • Problem resolution
  • Project organization
  • Communications
  • Organization
  • Process improvement
  • New construction
  • MS Office
  • Supervision
  • Planning and coordination
  • Customer service
  • Inventory management
  • Team management
  • Invoice generation
  • Team building
  • Budgeting skills
  • Time management
  • Employee scheduling
  • Revenue generation
  • Operational improvement
  • Recruiting and Hiring
  • Key account development
  • Service-driven sales
  • Financial records analysis
  • Profit and revenue-generating strategies
  • Sales territory growth
  • Rapport and relationship building
  • Market and competitive analysis
  • Social media savvy
  • Sales tracking
Education and Training
05/1989
High School Diploma
Saltillo High SchoolCity, State
  • [Award Name] Recipient
  • [Student Organization or Club Name] Member
  • Ranked in Top [Number]% of class
  • [Number] GPA
Summary

Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams.

Organized [Job Title] with dynamic customer service, [Skill] and [Skill] talents. Seeks new position to help [Type] organization grow and become more successful. Coordinates inspections, oversees conflict resolution, and delivers [Area of expertise]. Remains poised in stressful environments.

Skilled [Job Title] offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.

Seasoned [Job Title] with [Number] years of experience in [Area of expertise]. Skillful in boosting sales revenue and bottom-line profitability with strategic approaches. Proven expertise in operations and financial leadership.

Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Industry]. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Adaptable Manager offering [Number] years of experience coordinating operations to achieve set organizational goals. Communicative team leader with expertise in strategic planning, inventory management and loss prevention. Proficient in [Software] and [Software]. Committed to creating, maintaining and developing outstanding team and achieving company goals through innovation and leadership.

Experience
Senior Property ManagerCim Group | Houston , TX05/2014 - 04/2020
  • Maintained property by resolving tenant complaints and enforcing rules of occupancy.
  • Analyzed market data to identify prospective development sites.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Maintained records of all activities involving [Type] and [Type] properties.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Developed strong, professional relationships with [Job title]s and residents by initiating collaboration and delivering exemplary service and engagement.
  • Coordinated [Type] improvements in compliance with [Type] agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
  • Fully abstracted all leases and entered all pertinent information into [System] management system.
  • Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
  • Compiled and conveyed all operational and financial data to regional manager.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Enforced occupancy policies and procedures by confronting violators and taking corrective action.
Leasing ConsultantFirst Realty Management | Boston , MA09/2008 - 04/2014
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Checked rental eligibility by following [Name of Company]'s verification process.
  • Received rent payments and tracked these transactions in [Software].
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained accurate records of all correspondence with and from tenants.
  • Conducted background checks on applicants.
  • Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
  • Planned and conducted [Type] meetings on [Timeframe] basis to enable residents to voice concerns and provide forum for issues to be addressed.
  • Settled tenant conflicts in the most effective manner possible.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Detailed application requirements and answered questions from prospective tenants.
  • Inspected outside of property on [Timeframe] basis and immediately notified [Type] department to remedy issues and maintain curbside appeal.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Created and maintained [Timeframe] newsletter to keep residents aware of upcoming events and activities.
  • Coordinated and followed up on maintenance requests for residents.
  • Escalated critical issues to property manager to ensure immediately resolution.
  • Contacted and followed up with tenants on renewal notices.
  • Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.
Director of OperationsPerkins Will | San Francisco , CA02/2002 - 08/2008
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Increased overall team efficiency and productivity.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
District ManagerSouthern Glazer's Wine And Spirits, Llc | Wilmington , NC11/1997 - 01/2002
  • Strategized business operations, merchandising strategies and personnel moves.
  • Spearheaded growth initiatives to improve operational standards.
  • Oversaw store merchandising, brand exposure and product availability.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Cultivated positive rapport with associates and team leadership.
  • Recruited [Number] managers and supervisors to fill internal job vacancies.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Collaborated with [Job title] to improve performance and grow sales.
  • Restructured frameworks, hired optimal staff and enhanced training programs.
  • Received management commendation for spearheading [Action].
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Applied suggestive selling techniques to produce $[Amount] in sales annually.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Supervised [Number][Job title]s and managed all performance metrics within [Location] territory.
  • Mentored team members by demonstrating best practices for sales and customer service.
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Saltillo High School

Job Titles Held:

  • Senior Property Manager
  • Leasing Consultant
  • Director of Operations
  • District Manager

Degrees

  • High School Diploma

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