senior property manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
To obtain a position as a Property Manager to make use of my communication skills, interpersonal ability, organization and management knowledge as well as computer literacy in property management activities in order to provide quality customer service in addition to bringing growth to a company.
  • Oversee the day to day management of RS/FM, and commercial space portfolio to include 7 multiple dwelling buildings totaling 424 residential tenants, 1 commercial space tenant and a maintenance staff of 7 employees 
  • Reduced arrears and vacancies portfolio wide by 85%
  • Worked intensively to beat quarterly budgets while still maintaining quality customer service
  •  Reduced HPD and DOB outstanding violations by 98%
  • Successfully proposed several units to be renovated in order to increase legal rent and receive adequate market rate rent
  • Past experience in managing luxury high-rise condominiums and commercial properties
Technical Skills and Qualifications
Microsoft office, Yardi, On-site, SiteCompli, Accurint, ALC Environmental certificate, OSHA Construction certificate, REBNY member, and Licensed real estate salesperson. Knowledge of HPD, DHCR, DOB, ECB, Housing Court, Local Laws, plumbing, and general construction
Senior Property Manager, 10/2015 to Current
Cim GroupPhoenix, AZ,
  • Communicate regularly with owners and investors on vacancy rates, tenant issues, physical condition of properties and financial expenses.
  • Work with tenants on developing, enforcing and negotiating rental agreements.
  • Collect and apply rents, deposits and manage financial records using the the accounting system Yardi.
  • Create budget development and forecasting using Microsoft Excel
  • Review and provide explanations for quarterly budget meetings using Yardi variance report feature.
  • Approve rental lease applications, schedule and conduct lease signings; add tenants to Yardi system in order to create residential ledgers.
  • Professionally resolve tenant complaints and property concerns; proven efficiency resolving emergency after-hour issues.
  • Facilitate property maintenance issues, including scheduling regular maintenance and repair, negotiating contracts with vendors and conducting property inspections to ensure property is in good working order and well maintained on a weekly basis.
  • Coordinate marketing efforts; sustain tenancy with qualified tenants to prevent vacancy lost.
  • Develop new business by pursing potential clients and persistently following up.
  • Plan and develop modernization and revitalization renovations to properties to include architect job filings, contractor permit pulling, negotiate contracts/proposals, placing material orders and punch listing units.
  • Submit weekly reports on the status of vacancies and capital list projects.
  • Work closely with city agencies regarding subsides for SCRIE and Section 8 tenants 
  • Oversee legal proceedings to include producing and sending required letters such as access letters, URL's letters, rent reject letters; testifying in court as the registered managing agent.
  • Maintain and update resident files. 
  • Other duties as assigned.

Property Manager, 01/2013 to 10/2015
Regency CentersOak Brook, IL,
  • Managed two high rise luxury condominiums to include 662 tenants and 6 maintenance staff employees.
  • Create and implement all marketing, ownership, and closing strategies.
  • Responsible for tenant retention, achieving and maintaining greater than 90% retention.
  • Work closely with board members to determine action items, next steps and deadlines.
  • Write professional correspondence to, and on the behalf of, clients.
  • Coordinate with necessary vendors to meet NYC Local Law 11, 87, 84, DOB,HPD,ECB guidelines and deadlines.
  • Serving the interests of client coop/condo boards and attend Board meetings regularly as needed.
  • Develop annual budgets and presenting such to Boards.
  • Managing Superintendent and Porter staff.
  • Project management of major capital improvements and repair projects.
  • Review monthly financial and resident statements for each property, make corrections to Yardi system as needed.
  • Paying close attention to accounting numbers for each property and seeking ways to cut costs for the company and our clients.
  • Supporting the company in new business acquisition, when needed.
  • Professionally resolve tenant complaints and property concerns; proven efficiency resolving emergency after-hour issues.
  • Other duties as assigned.
Administrative Assistant , 04/2012 to 07/2012
Wayfair LlcHammond, LA,
  • Provided direct support to the corporation via telephone, e-mail, and fax while communicating and deciphering complex and highly technical real estate issues.
  • Drafted and prepared real estate documents and letters.
  • Managed visual standards in reception area such as floral arrangements and interior design.
  • Managed business/family calendar and travel arrangements for top C level executive.
Bachelor of Science: Business Administration, Expected in 2015 to Metropolitan College of New York - Manhattan, NY
Associate of Applied Science: Criminal Justice, Expected in 2012 to Herkimer County Community College - Herkimer, NY

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Resume Overview

School Attended

  • Metropolitan College of New York
  • Herkimer County Community College

Job Titles Held:

  • Senior Property Manager
  • Property Manager
  • Administrative Assistant 


  • Bachelor of Science
  • Associate of Applied Science

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