Senior Property Manager Resume Example

• Play a vital role in ensuring the seamless operations within a 2.7M square foot retail space including its security, housekeeping, landscaping, maintenance, and marketing

• Develop and implement strict budgets; conduct analysis and variance reports at end of month to guarantee all activities were within budget

• Proactively identify and address property upgrades, tenant improvements, and renovation work that is required to be done; resulted in the retention of current and new tenant leases

• Utilize organizational skills to ensure all vendors have proper bid contracts, insurance certificates, and lien notices

• Provide outstanding service to tenants by quickly greeting them, determining their needs, assisting them with their deliveries and move-outs, and addressing any of their concerns or inquiries

• Actively assist two satellite property managers and VP with overseeing the fiscal and physical performance of 18 grocery and major shopping centers

• Productively manage vendor and tenant relations by conducting frequent follow-up phone calls and emails

• Perform accounts receivable collections and scouting for prospective company revenue opportunities

• Provide clerical support to team members by performing tasks that include bookkeeping, copying, faxing, mailing, and filing

• Prepared CAM packets that included pro-rate share calculations, invoice copies, and tenant letters in an effort to support property managers and other team members

• Proficiently helped the Director of Leasing with drafting new leases and amendments for potential tenants to maximize the overall productivity and efficiency of workflow

• Coordinated travel arrangements, rental cars, and hotel bookings for executives and directors

• Effectively performed administrative tasks for team members such as sorting daily mail, answering a high-volume of phone calls, and transferring phone calls to appropriate extensions

• Supervised, scheduled, trained, and delegated tasks for front-desk staff; provided them with the resources to succeed.
• Aided team members with recruiting and hiring highly-qualified job candidates that were capable of exceeding employer standards and expectations.
• Worked alongside Property Manager in determining and resolving technical concerns with hardware and software.
• Efficiently entered rent checks and money orders from tenants into Yardi Property Management.
• Controlled maintenance requests with vendors to maintain equipment and facility.