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senior property manager resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Result- oriented, trustworthy, well-organized, dependable and decisive professional successful at managing multiple priorities with a positive attitude, skilled at cultivating and deepening productive relationships with property owners, companies and agency representatives. Experienced in supervising all aspects of property management for over 80 Class A buildings, including financial transactions, team training, and maintenance. Strong background in On-Site, Quickbooks, Yardi, LIHTC, Section 8, FHR, HUD, Paychex Payroll System, Lex PI, ClickPay, Daisy and MS Office Software. Proficient in B2B and B2C, Client Relations, Business Development, Financial Modeling, Legal Research, Team Building and Leadership, Budgeting, Event Planning and Digital Marketing. Strong ethical practice in handling confidential information. Ability to handle multiple projects simultaneously with a high degree of accuracy and on time. Willingness to take on added responsibilities to meet team goals.

Skills
  • Property Management
  • Financial Management
  • Constriction Management
  • Time Management
  • Executive Team Leadership
  • Communication Proficiency
  • Analytical Ability
  • Logical Reasoning
  • Creative Problem Solving
  • Budget Management
  • Board Relations
  • Project Planning
Work History
01/2022 to Current SENIOR PROPERTY MANAGER Jamestown Properties | Charleston, SC,
  • Manage day-to-day operations of 80 luxury properties (hi-rise, mixed use, commercial, residential, rent stabilized units), including overseeing staff, maintaining common areas of properties, monitoring budgets and financial performance while emphasizing positive response to concerns of tenants and clients.
  • Manage resources of properties to achieve established financial and operational goals. Develop and implement financial policies and innovative solutions.
  • Ensure that operations of properties comply with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other housing laws and regulations.
  • Oversee all maintenance, repair, and alteration work, including getting vendor estimates, scheduling, coordinating, and reviewing finished work.
  • Conduct regular property inspections and take appropriate actions to ensure that physical aspects, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance. Recommend alterations and reconditioning.
  • Conduct and manage professional training of new and existing staff members; develop improvement strategies for performance of staff members; impose disciplinary action if required.
  • Develop and implement marketing and leasing strategies to achieve high occupancy rates and rental revenue goals.
  • Prepare company annual budget, schedule expenditures and collect monthly rent from tenants.
  • Monitor and track payments and expenses, providing timely and accurate financial reports.
  • Investigate, respond and resolve tenants/owners emergencies 24-hour on-call service on properties issues.
  • Oversee construction projects and capital improvements as required.
  • Approve invoices from vendors, contractors, and service providers for payment, ensuring validity of certificates of insurance and managing communication between vendor/contractor and client/owner as needed.
  • Respond to Common Area Maintenance (CAM) inquiries.
  • Ensure that all building permits and licenses are compliant with state and local rules and regulations; handle all maintenance and HPD violation requests.
  • Prepare and attend board meeting; work directly with company partners in resolving issues.
09/2019 to 01/2022 SETTLEMENT PARALEGAL / OFFICE MANAGER Gabriel Law Firm PC, Law Firm | City, STATE,
  • Established personal injury department for firm including hiring staff, established management plan and execution protocols.
  • Acquired new clientele and managed prior client cases resulting in 15% profit increase for firm.
  • Handled claims from inception through resolution, organizing and maintaining case files.
  • Negotiated deals and settlements of cases.
  • Prepared documents and correspondence to be sent to/from carriers, NYS workers' compensation board, doctor's offices, attorneys and clients.
  • Planned and organized office events, conferences and parties for over 100 participants.
  • Prepared legal briefs, motions, pleadings, medical special packages/settlement packages/proposals.
  • Developed, reviewed and implemented new techniques, policies and procedures aimed at improving productivity, reliability, technical innovation and quality of work output.
  • Consulted with and assisted Managing Partners on special projects as needed and participated in meetings with clients/advisors/prospects.
05/2012 to 09/2019 SENIOR PARALEGAL / OFFICE MANAGER Tikhomirov & Associates, PLLC Personal Injury Law Firm | City, STATE,
  • Managed client relations and optimized cases for easier processing.
  • Organized special and marketing events for firm resulting in higher office morale and communication between clients, staff and managing attorneys.
  • Developed, organized and maintained case files.
  • Trained and evaluated new employees in litigation and no-fault departments.
  • Sent and received documents to and from insurance companies, attorneys, medical offices/hospitals, and clients.
  • Assisted attorneys in settlements of cases.
  • Prepared legal documents including briefs, affidavits, demands, stipulations, releases, and medicaid/medicare documents.
  • Correspondence to attorneys, clients and foreign associates.
  • Managed attorney calendars for court appearances.
Education
Expected in 05/2017 to to Bachelor of Arts | International Criminal Justice John Jay College of Criminal Justice , New York, NY GPA:

Dean's List 2012-2013, Dean's List 2013-2014

Expected in 05/2010 to to Master of Science | Engineering Belarussian National Technical University, Minsk, Belarus , GPA:

Dean's List 2008-2009, Dean's List 2009-2010

Certifications
  • Licensed Real Estate Sales Agent
  • CNP - Certified Notary Public
  • Revenue Operations Certification
  • Sales Management Certification


Languages
Russian:
Native or Bilingual
Negotiated:
Spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • John Jay College of Criminal Justice
  • Belarussian National Technical University

Job Titles Held:

  • SENIOR PROPERTY MANAGER
  • SETTLEMENT PARALEGAL / OFFICE MANAGER
  • SENIOR PARALEGAL / OFFICE MANAGER

Degrees

  • Bachelor of Arts
  • Master of Science

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