Customer-oriented Senior Property Manager looking to tackle new responsibilities and duties in the property/facility management field. Over 10 years of experience managing commercial buildings. Expertise in contract and lease negotiations and vendor service management.
Skills
Strong interpersonal skills
Proficient in Microsoft Office Suite
Proficient in Real Estate accounting software (Yardi, Nexus and Angus)
Accounting experience
Strong financial reporting experience
Understanding of commercial Leases
Excellent verbal and written communication and organizational skills
Tenant Issue Resolution
Common Area Maintenance
Budgeting
Operations Oversight
Facility Renovation
Work History
11/XXX1 to Current
Senior Property ManagerHarsch Investment Corp – San Diego, CA,
Communicate, implement, and monitor owners’ vision, strategies, and objectives by preparing annual business plans, operating and capital budgets, policies, and operating procedures
Prepare and/or oversee annual OPEX recovery reconciliations and invoicing of same (Yardi Voyager)
Prepare monthly financial reports, including budget variances, executive summary, and bimonthly summary of all portfolio activities
Initiate and complete special projects and those requested by owners and/or tenants
Perform project management functions related to tenant construction and property capital projects consistent with local codes
Identify, recommend, prepare bids, and oversee building improvements, consisting of operational and capital projects, tenant finish construction, and make ready construction
Resolve tenant complaints to satisfaction and in accordance with our high quality of property standards
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Investigate cost reduction opportunities to assure NOI (Net Operating Income)
Oversee all Tenant Improvement projects, handle TI as assigned/directed, follow all appropriate protocols
Coordinate progress meetings and project planning to stay within schedules and on budget
Negotiate contracts with outside vendors for maintenance, trash removal, landscaping, security, and other ongoing services and manage disputes with these service providers where appropriate
08/2011 to 09/2017
Assistant Property ManagerThe Management Group – Vancouver, WA,
Built and maintained professional relationships with tenants in all 4 properties
Developed a community outreach program that allowed myself and tenants to engage in the community and build bonds, connections and community partnerships
Engaged, monitored and coordinated contract services activities as required, including contract management, performance, payables, etc
Maintained and implemented each property's (4 properties) customized Standard Operating Procedures (SOP) including walking the properties, conducting a Property Inspection Report (monthly) and Property Audit Report (quarterly)
Oversaw service contracts with vendors
Responded promptly, in person to emergency situations
Prepared property business plan and work with asset management to adjust/reforest as necessary
06/2008 to 08/2011
Administrative AssistantPae Government Services Inc – Fort Walton Beach, FL,
Pulled leases for mark up and legal review
Sent leases/letters to brokers, Leasing Reps, and tenants
Established appropriate communication within tenant organizations and FPO to address administrative, leasing, and financial matters
Assisted with financial Reporting
Prepared property business plan and work with asset management to adjust/reforecast as necessary
Provided monthly accrual and variance reporting
Reviewed and approved CAM's and represent FPO with tenants regarding changes
Education
Expected in 03/2016 to to
District of Columbia Real Estate License: District of Columbia Real Estate Commission - Washington, DC GPA:
Expected in 07/2017 to to
Virginia Real Estate License: Virginia Real Estate Commission - Washington, DC GPA:
Expected in 01/2019 to to
: Washington DC Notary Public - Washington, DC GPA:
Expected in 12/2017 to to
Real Property Administrator (RPA) Designation: BOMI International - College Park, MD GPA:
Expected in 04/2016 to to
Property Management Financial Proficiency: Bomi International - , GPA:
Expected in 04/2016 to to
Certified Property Administrator: BOMI International - , GPA:
Expected in 03/2017 to to
: Maryland Real Estate License Maryland Real Estate Commission - , GPA:
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