Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
to Department of Association Governance | ,
04/2013 to Current Senior Projects Manager Fource | , ,
  • Responsible for managing and coordinating all aspects and activities of the annual election of APA officers and votes on amendments and/or referenda; serves as staff liaison to, and coordinates functions of all election-related components: Nominating, Elections, Tellers, and Bylaws committees.
  • This position functions as the staff liaison to the Assembly Committee on Procedures and the Distinguished Service Awards Committee.
  • All maintenance, coordination and updating of the Operations Manual, including revisions approved by the Board of Trustees are managed by the Senior Projects Manager.
  • Additionally, this individual oversees the distribution of new manuals, including web version; and as a corollary task, maintains, coordinates, and updates the Staff Liaison Handbook (condensed version of Operations Manual designed by incumbent specifically for staff liaisons to components).
  • The development and coordination of orientations and training for the Board of Trustees, Assembly and Staff Liaisons are the responsibility of the Senior Projects Manager.
  • As with all other positions within the Department, the Senior Projects Manager may be asked to manage and coordinate other projects as assigned.
  • Prepares RFP in selection of election management firm.
  • Serves as staff liaison to a total of four (4) Standing Committees of the APA: Bylaws-, Elections-, Nominating- and Tellers Committee.
  • Maintains, coordinates, and update the APA OPERATIONS MANUAL to include revisions approved by the Board of Trustees; oversees distribution of new manuals, including web versions.
  • Develops and edits Leadership Orientation & Training Materials for the newly-elected Board Officer and Trustees as well as newly-elected Assembly Officers.
  • Serves as staff liaison to the Assembly Committee on Procedures, a Committee responsible for monitoring the workings of the Assembly for effectiveness and efficiency; interpreting the Procedural Code with regards to specific issues, challenges, or questions; receiving/studying/initiating proposals for changes in the Procedural Code of the Assembly and the mechanisms of operation of the Assembly.
  • Skill and knowledge with Audience Response System (ARS) utilizing for voting during the bi-annual APA Assembly meeting attended by 200 members.
05/2010 to 08/2011 Senior Governance Coordinator Zillow | , ,
  • Manage the Administrative Functions of the Department: by reviewing weekly department activity with Director; preparing department's itineraries and meeting packets; scheduling weekly staff meetings; maintaining an inventory of office- and meeting-supplies; reviewing detailed office bills for accuracy, etc.
  • Manage Association Governance's APA Web Presence: by overseeing the currency of information utilizing the CMS system; implementing electronic distribution of meeting materials via Adobe Professional Portfolio; overseeing the implementation of the Action Item Tracker System with Associate Director; maintaining current Web Site content for the Area Council section, etc.
  • Serve as Liaison to the Seven Assembly Area Councils of the APA: by providing fiscal management of Area Council Block Grant Funds, including processing and tracking member reimbursements; maintaining and updating listserves; being the primary resource on APA policy and procedures; serving as liaison between the Area Reps and the Convention & Meetings Department for logistical arrangements for a total of 14 Area Council meetings held each year; tracking approved action papers and forwarding to appropriate staff/groups for follow-up, etc.
  • Support for the President and President-Elect of APA: by serving as liaison between president/president-elect and APA staff/members/public or outside groups; responding to requests for information related to APA leadership issues while using judgment and discretion; coordinating and circulating Annual Meeting schedules with President and President-Elect, etc.
  • Staff Board of Trustees (BOT) Meetings and Ad Hoc Committees of BOT: by serving as staff liaison to ad hoc committees, task forces and work groups of BOT and other components as assigned by Director; coordinating and managing the on-site set-up and distribution of all meeting materials; serving as liaison between the Senior Governance Specialist of BOT and hotel personnel, Convention & Meetings Department and meeting participants during meetings, etc.
  • Develop and Coordinate Orientations/Trainings for Board of Trustees (BOT), Assembly & Staff Liaisons: by creating orientation materials for new members and continuing members of BOT and Assembly; updating materials with new policies and procedures and other pertinent materials, etc.
  • Manage, Organize and Direct Staff Offices during the APA Annual Meeting and the Fall Assembly Meeting: by training and supervising APA staff volunteers and temporary personnel for work in the staff offices; managing the workflow of the office; coordinating and tracking the distribution of all Assembly actions and reports disseminated during the meeting; advising Assembly members of the APA Policies & Procedures and the Assembly Procedural Code; coordinating with the Convention & Meetings Department and the Administrative Services Department on all logistical arrangements for Staff Office; coordinating materials for the literature tables, etc.
10/2006 to 05/2010 Executive Assistant American Psychiatric Association American Psychiatric Institute For Research And Education | , ,
  • Provide Administrative Support to the Director of Division of Research, the Executive Director of American Psychiatric Institute for Research and Education (APIRE), and the Vice-Chair of DSM-V Task Force, and his staff: by screening and prioritizing incoming mails/ phone calls; responding to requests and inquiries of APA members; managing and updating Director's schedule for multiple programs; organizing, updating, and maintaining a file system for tracking current/past key projects and meetings; monitoring project deadlines; drafting minutes for the APIRE Board Meetings; supporting department activities by arranging meetings, drafting correspondence and performing other essential duties, etc.
  • Manage Travel Logistics: by coordinating travel arrangements (domestic and international) for senior staff; preparing expense reports, reimbursements, checks and other payments; maintaining financial record/ information, etc.
  • Provide Editorial Assistance to the Editors of the Social Psychiatry & Psychiatric Epidemiology (SPPE) Journal: by coordinating all peer review and manuscript tracking using online editorial manager system; identifying and determining appropriate experts to serve as reviewers; conducting online research and literature reviews; serving as liaison between reviewers and authors in blind review process; tracking submissions and manuscript progress; corresponding with authors, editors and reviewers; coordinating submissions with publisher, etc.
  • Serve as Staff Liaison to the Task Force to Revise the Practice of Electroconvulsive Therapy: by scheduling weekly conference calls; drafting minutes and agenda; coordinating ECT course and symposium submissions at the 2010 APA Annual Meeting, etc.
  • Assist in Planning Events, e.g.
  • the National Alliance to Research on Schizophrenia and Depression (NARSAD) Symposium, a joint event with APA: by preparing preliminary proposal, full proposal, disclosure forms of all presenters, follow-up report and evaluation forms; preparing and providing CME certificates to all participants, etc.
08/2004 to 09/2006 Research Training Program Assistant American Psychiatric Association American Psychiatric Institute For Research And Education | , ,
  • Provide Assistance in the NIMH Grants Administration and Application Procedures for the Program of Minority Research Training in Psychiatry (PMRTP) and the Research Colloquium for Junior Investigators: by disseminating program announcements/ application materials; reviewing applications to ensure completeness; mailing applications to review committees; coordinating the review subcommittee conference call; preparing award announcements/ letters to fellows; gathering and recording data needed for the PMRTP grant application; preparing and mailing termination notices and statement of appointments of each fellow and medical student for submission to NIH, etc.
  • Provide Assistance in Administration and Implementation of the Janssen Scholars in Research on Severe Mental Illness Program and a total of Five Awards/Fellowships: 1.
  • Lilly Research Fellowship, 2.
  • Wyeth Research Fellowship, 3.
  • Pfizer Minority Research Fellowship, 4.
  • Merck & Co.
  • Early Research Career Award and 5.
  • AstraZeneca Young Minds in Psychiatry Award.
  • Coordinate Major Events and Meetings, e.g.
  • the Early Research Career Breakfast and component meetings, e.g.
  • the PMRTP Research Seminar and the Corresponding Committee on Research Training at the American Psychiatric Association (APA) Annual Meetings: by promoting the event; distributing flyers and invitations; keeping records of attendees; preparing materials, i.e.
  • brochures/programs; making travel arrangements for fellows and award winners; ordering award certificates, meeting rooms, audio equipments, photographers, meals, drinks and meeting signs, etc.
  • Develop, Update, and Maintain Grant/Award/Program/Fellowship-Related Database and Record.
Education and Training
Expected in 2004 Bachelor of Science Degree (BS) | University of Maryland College, Park, MD GPA:
Administrative, Administrative Functions, Administrative Support, Adobe, Ad, audio, brochures, bi, CMS, Council, Database, drafting, editorial, Epidemiology, expense reports, financial, fiscal management, forms, Funds, Grants, grant application, inventory, Leadership, letters, Logistics, Director, mailing, managing, materials, Meetings, Mental Illness, Office, publisher, online research, organizing, peer review, personnel, Policies, progress, proposals, proposal, Psychiatry, receiving, recording, Research, RFP, scheduling, supervising, symposium, tables, phone, Therapy, Training Materials, coordinating travel arrangements, making travel arrangements, Web Site content, workflow

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