Forward-thinking Senior Project Manager proficient in leading complex projects successfully across departments to improve the performance and quality of core business processes for a healthcare technology startup company. Strong knowledge and experience in business operations, systems engineering, and sciences to step into roles and quickly accomplish positive outcomes that drive company success.
Skills & Certificates
Implementation & Change Management
Software Systems Administrator
Business Analyst
Systems and Automation Applications
Lean Healthcare & Advanced Lean Management
Healthcare Enterprise Informatics and Electronic Records
Proficient in Google Workspace & Microsoft Office 365
SQL Basics Course, Vertabelo Academy
Six Sigma Yellow Belt Certification, Aveta Business Institue
Asana Ambassador Certification, Asana
Education
Loyola Marymount UniversityLos Angeles, CA, Expected in 05/2016 ā āBachelor of Science:Biology - GPA:
3.4 GPA
Deanās List Honoree 3 semesters
Loyola Marymount UniversityLos Angeles, CAExpected in 05/2017 ā āMaster of Science:Healthcare Systems Engineering - GPA:
GPA: 3.97
Award Recipient: Outstanding Seaver College of Science and Engineering Graduate Student
Experience
Motorola Solutions - Senior Project Manager Yorktown, VA, 12/2020 - Current
Project to configure and implement project management software and customer support software simultaneously across 320+ global users while training on 6 new operational processes in 5 weeks for an annual cost savings of $100k.
Engage directly with leaders to develop sophisticated analytics that support operating efficiencies and the growth of the company across the Operations, IT, Sales & Marketing, Customer Success, Product and Finance departments.
Develop training materials, communications, and adherence monitoring dashboards for internal software product releases across 1,000+ global users.
Arconic - Senior Process Improvement Engineer Farmington Hills, MI, 09/2019 - 12/2020
Evaluate, configure, and implement multiple software system solutions for Augmedix and itās vendors to support key global business operations processes across Training, Operations, Customer Support, Human Resources, and Global IT.
Lead projects with healthcare enterprise companies to transition to new Electronic Health Record (EHR) systems while assuring Augmedix avoids service disruptions to its customers.
Create SQL queries to compose business analytics dashboards that enable cross-functional departments to make data-driven operational and strategic decisions.
Augmedix - Process Improvement Engineer City, STATE, 07/2017 - 09/2019
Analyze, identify, and execute opportunities to reduce process variation and optimize process performance by value stream mapping, developing standard operating procedures, and facilitating change management across stakeholders.
Lead Lean Workshops for teaching cross-functional departments various technical skills and process improvement tools in addition to advising on how to incorporate the practices into their daily work and management styles.
Establish internal protocols and audits to uphold a high standard of conduct at all times, ensuring HIPAA compliance and security policies are adhered to by Augmedix and its global Scribe Vendors.
Kaiser Permanente West Los Angeles Medical Center - Student Consultant Intern City, STATE, 11/2016 - 06/2017
Process improvement project with a team of Kaiser Permanente directors and consultants to eliminate waste and improve efficiencies of the linen processes throughout the large medical center which ultimately lead to $1.37MM annual cost savings.
Used systems engineering methods to create process maps, identify major wastes, perform a risk analysis, construct requirements and verifications, develop an educational presentation of linen best practices for staff, and implement performance improvements.
Community Involvement
Member, International Society for Performance Improvement
Event Volunteer, Catholic Charities SF
Social Justice Immersion Trips, De Colores Build A Miracle Foundation
Girl Scout Gold Award Recipient, Created a Listening Library for the Mother of Peace Orphanage in Zimbabwe
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