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Senior Project Lead Mainframe resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

8 years of strong Development/Maintenance support experience with expertise in Mainframe, playing different roles of Senior Project Lead, KANBAN Scrum Master, Business Analyst & Mainframe Developer.


Strong Expertise in Healthcare domain.


Strong Knowledge in COBOL, VSAM, JCL, DB2 and CICS, Easytrieve.


Strong experience in project life cycle, starting from requirement analysis, estimation, design, coding, testing, implementation and post implementation activities


Strong experience in Maintenance & Support and expertise in handing and identifying Production issues (technical and design oriented) and identifying appropriate solution.


Strong Expertise in Agile, KANBAN and Waterfall methodology.


Had direct interaction with the Business users and worked together with them in requirement gathering, validate user testing and release planning & Production issues.


Have good experience in analyzing existing process and identifying areas of the application where the performance can be improved.

Identified DB2 queries where tuning was required and accordingly worked on the construction of DB2 queries to improve the performance of the process.


Proficient in creating Training Manual & User Guides.

Experience in developing Test Plans, Test Specifications and Test cases using requirements and design documents.


Working Knowledge of Panvalet, Platinum, Xpeditor, File-Aid.


Ability to thoroughly design and code system’s functional requirements, and construct with minimal or no defects and implement the same.


Ability to handle multiple tasks and work independently as well as in a team.

Good team player with excellent written, verbal communication and interpersonal skills.


Proficient in coding standards, which will result in better performance of the code.


Great leadership quality, Self-motivated, good learner and quick to adapt to any changes have helped to be result oriented.


Ability to communicate effectively, willing to accept responsibility, and has excellent analytical and logical skills.


Received 5 different awards in last six years for outstanding deliverables.


Core Qualifications
  • Mainframe Languages - COBOL, VSAM, JCL and CICS, Easytrieve.
  • Database - DB2
  • Tools - File-aid, Xpeditor, Abend Aid, SPUFI, Platinum, Panvalet
  • Domain : - Healthcare
  • Agile software development, version one
  • Strong communication skills
  • Leadership
  • ServiceDesk
  • Managing tight deadlines
  • Working independently
Experience
06/2015 to Current
Senior Project Lead - Mainframe Marsh & Mclennan Companies, Inc. Greenville, SC,

HUMANA - Demand Reduction and Optimization


Description: Humana is a well-known health insurance company. Humana deals with many types of enrollments like Medicare, Medicaid, Commercial as well as HCR. Considering the data processing and production Maintenance cost is huge as well. Hence Humana has started with a new initiative of Demand reduction. This team basically works on identifying Prevention/Automation/Training issues and fixes those permanently.


Responsibilities:

As a Senior Project Lead

  • Responsible to monitor and tracks the work done by team.
  • Identify areas of improvement considering automation, Prevention, Performance Improvement and Training Issues
  • Work with product Owners or Business users to understand issues or requirements.
  • Working with the team providing clear direction to team members
  • Included the team in formulating decisions and accept for the accountability for the decision
  • Tracking, documentation and co-ordination with different teams to understand the improvement areas.
  • Interaction with the client and end users, facilitating the design and relevant approvals required from the change control boards
  • Prepare high level designs, have SQA meeting with architects and SME at onshore
  • Prepare low level design documents, coordinate with off-shore for development
  • Requirement Gathering/Design/Development of a new application/Maintenance of an existing applications Development involving COBOL/JCL/EZTRIEVE/DB2/CICS/VSAM.
  • Reviews of coding and testing done by off-shore, system integration testing
  • Coordinate with business users for UAT testing
  • Implementation of projects, post production verification, post production warranty support
  • Project documentation, mentoring off-shore team
  • Share best practices and improve processes within and across teams.

Environment: COBOL, VSAM, DB2, JCL, Eazytrieve, Platinum, Xpediter, File-AID, CA Tools and SPUFI, Version One, Sharepoint.

2015 to 05/2015
KANBAN - SCRUM Master Brown Brothers Harriman Saint Louis, MO,

HUMANA - Demand Reduction and Optimization


Description: Humana is a well-known health insurance company. Humana deals with many types of enrollments like Medicare, Medicaid, Commercial as well as HCR. Considering above the data processing and production Maintenance cost is huge as well. Hence Humana has started with a new initiative of Demand reduction. This team basically works on identifying Prevention/Automation/Training issues and fixes those permanently.


Responsibilities:

  • Act as Scrum master for 3 scrum teams with a focus on guiding the teams towards improving the way they work.
  • Facilitate sprint planning, retrospective and sprint demos
  • Assist the product owner with keeping the backlog groomed
  • Ensure cross-team coordination
  • Reach out to the larger company network for impediment removal
  • Maintain relevant metrics that help the team see how they are doing
  • Coach and mentor other scrum masters in our product team.
  • Ensure that our ways of working are consistent across the teams.
  • Liaise between the developers and User Experience/Visual Designers.
  • Faster better communication between the disciplines.
  • Act as a project manager when necessary.
  • Take responsibility for managing dependencies between our team and third parties or between our team and other scrum teams.
  • Strengthen the presence of our team as an Agile center of excellence.
  • Actively contribute to the company’s Agile and Lean Community.
  • Keep the rest of the company network aware of our activities.

Environment: COBOL, VSAM, DB2, JCL, Eazytrieve, Platinum, Xpediter, File-AID, CA Tools and SPUFI, Version One, Sharepoint.

05/2011 to 11/2014
Project Lead - Sr Mainframe Developer Syntel Inc : Client - HUMANA City, STATE,

HUMANA - Customer Interface Maint and Support


Description : Customer Interface (CI) system is the history database for the Humana Enrollment system. All types of the enrollment happens in Humana are being stored in CI system. This application deals with other application for data processing and also with CMS for the eligibility process on Medicare and HCR members.


Responsibilities:

  • Lead a team of 25 members, comprising of 6 onshore and 19 offshore members'.
  • Ensuring quality project deliverable's in a timely manner
  • Communication to both Technical and Business partners whenever required
  • Being part of Production system Management team my main responsibility is Maintenance and Enhancement of the production system.
  • Maintain and meet SLA's
  • To provide presentation to client on the innovation on the production system & the excellent work being done by team.
  • To understand the requirement, provide resourcing and manage the project.
  • To maintain and optimize the production environment.
  • To assist business on the queries or issues with production data, processes following SLA based structure.
  • Help business understand how certain processes works.
  • Created various JCL's to handle business request on time and ensure reusability of elements wherever needed.
  • Provide guidance to team on Technical as well as business front
  • Help team in resolving issues and identifying root cause with exact impact
  • Batch job monitoring for daily Mainframe batch run (COBOL, DB2, JCL, VSAM)
  • Actively performed Oncall related activities.

Also worked in Development team :-

  • Being part of Development team worked on requirement Gathering/Design/Development of a new application/Maintenance of an existing applications Development involving COBOL/JCL/EZTRIEVE/DB2/CICS/VSAM.
  • Preparing Unit Test Plan document, functional and Technical specifications.
  • Unit & System testing as per the UTP and checklists. Technical Documentation
  • Peer reviewed all modules and logged the defects in quality center
  • Coordinating with different teams involved in the project and worked together with all for timely and coordinated implementation of the project
  • Played key role in decision making of design upon which the project was delivered with high quality
  • Helped team understand the impact of the project and ensured excellent team work
  • Create low level design documents referring HLD documents.
  • Coordinating different phases of testing for system integration and user acceptance testing.

Environment: COBOL, VSAM, DB2, JCL, Eazytrieve, Panvalet, Platinum, Xpediter, File-AID, CA Tools and SPUFI

10/2010 to 04/2011
Business Analyst Syntel Inc : Client - HUMANA City, STATE,

HUMANA – Customer Interface Maint and Support


Description: Customer Interface (CI) system is the history database for the Humana Enrollment system. All types of the enrollment happens in Humana are being stored in CI system. This application deals with other application for data processing and also with CMS for the eligibility process on Medicare and HCR members.


Responsibilities

  • Define and document customer business functions and processes.
  • Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
  • Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
  • Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
  • Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
  • Identify opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
  • Plan, organize and conduct business process re-engineering/improvement projects and/or management reviews.
  • Participate in user acceptance testing and testing of new system functionality.
  • Provide technical assistance in training, mentoring, and coaching professional and technical staff.
11/2007 to 09/2010
Mainframe Developer Syntel Inc: Client - HUMANA City, STATE,

HUMANA – Customer Interface


Description: Customer Interface (CI) system is the history database for the Humana Enrollment system. All types of the enrollment happens in Humana are being stored in CI system. This application deals with other application for data processing and also with CMS for the eligibility process on Medicare and HCR members.


Responsibilities:

  • As Team Member, Being responsible for co-ordination with Onsite in task delivery in terms of timely query resolutions, follow-up and being within the allotted deadline
  • Mainframe application coding (COBOL, DB2, JCL, VSAM, CICS) and documentation for same
  • Preparing functional and Technical specifications.
  • Development/Coding
  • Maintenance/enhancements
  • Unit Testing
  • Technical Documentation
  • Active participation on daily calls with onshore SME's/Architects and Leads
  • Created low level design documents referring HLD documents
  • Walkthrough for LLD documents with SME's and Architects
  • Coordinated with the team in creating high quality design with reusability of components wherever needed
  • Estimated the effort and created the schedule for the projects

Environment: COBOL, VSAM, DB2, JCL, Easytrieve, Platinum, Xpediter, File-AID, Panvalet, SPUFI

Education
Expected in 2007
B.E: Electronics and Telecom
WIT Solapur - Solapur, MH
GPA:

H.S.C: (Result 79%) from WIT Solapur, MH India

S.S.C - (Result 82%) from S.R Girls Highschool Solapur, MH India


IBM Mainframe application programming Training: Sept 2007 Maples ESM Technology, Pune, India.


OTHER ACHIEVEMENT,TRAINING and COURSES -

Role Model Award in Mar 2012 By Syntel Pvt Ltd SIMPLE, SMART and STRENGTH - Awarded by 3 Value awards.

SPOT recognition for outstanding performance and value addition in Project

Always received exception rating in evaluation process.

LEAN training Syntel Incorporated IBM COBOL 730

E1 certification duly conducted by Healthcare & Life Sciences University. Trained in Mainframe technologies Syntel Incorporated Certified in Business Communication Skills and Written communication skills

Professional Affiliations
Skills

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Resume Overview

School Attended

  • WIT Solapur

Job Titles Held:

  • Senior Project Lead - Mainframe
  • KANBAN - SCRUM Master
  • Project Lead - Sr Mainframe Developer
  • Business Analyst
  • Mainframe Developer

Degrees

  • B.E

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