senior program officer resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Retired Marine with 25 years of strong leadership and superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Expense reduction
  • Project strategy
  • Quality deliverables
  • Budget development
Senior Program Officer, 12/2018 to 05/2019
Popular IncEdina, MN,
  • Managed an Ability One contract with over (125) disabled employees at the Federal Bureau of Investigation (FBI) on Quantico, Virginia.
  • Managed daily project operations for multiple concurrent projects, including team leadership, budget development and scheduling.
  • Served as a liaison between clients and stakeholders to cultivate satisfaction and consistent communication.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
Program Manager, 12/2010 to 12/2013
Kion GroupBrecksville, OH,
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Prepared annual financial reports based and managed budgets and accounts payable and receivable.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Aided senior leadership by collecting and analyzing data to generate reports for continuous improvement or corrective action planning.
  • Monitored program performance, gathered data and drafted reports to inform senior management.
  • Facilitated partnerships with communities and funding sources to boost project awareness.
  • Managed programs from initial concept to completion.
  • Improved cross-departmental cooperation and information communication processes by providing presentations to staff members and administration.
  • Oversaw completion of productivity goals and educated employees on established company processes.
  • Tracked related expenses as part of administering $[Amount] yearly budget.
  • Coordinated planning and program development between news teams and other programming staff.
  • Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
  • Planned and scheduled regular and special event programs to meet established goals.
  • Programmed and maintained online documentation and tracking systems to reduce reporting errors.
  • Enhanced cross-functional communication and data sharing practices by delivering program briefings and presentations to teammates and leadership.
  • Cultivated relationships with community groups, project stakeholders and funding sources to maximize program outreach.
  • Tracked progress by employing program documentation, directives, funding information and other vital program materials.
  • Organized and administered yearly budgets covering multiple programs.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Ensured quality assurance for all phases of development.
  • Communicated effectively with staff to gain better understanding of country rules, laws and regulations, which promoted efficient development of legal parameters.
  • Established organizational quality systems, which involved training along with corrective and preventative measures.
  • Ensured company's internal structure abided by both federal and local laws.
  • Monitored program budgets to verify accuracy and reconcile expenditures.
Human Resources Manager, 03/2008 to 12/2010
Advantage XpoIndianapolis, IN,
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
  • Manage the staffing and assignments of over (2,700) Marines
    throughout the USMC.
  • Managed assignments to over (180) Monitored Command Codes (MCCs) in accordance with the Personnel Assignment Policy Manual.
  • Communicate daily via telephone, AA forms, Naval Messages, e-mails, faxes and personal visits from Marines throughout the USMC.
  • Endorsed requests for reenlistment Marines, transfer to FMCR, joint household, overseas extension, special duty assignment (SDA), relief for cause/good of service packages from SDAs, humanitarian transfer, and lateral move
  • Mentored and counseled Marines regarding career progression and professional development.
  • Educated Officers, SNCOs and Marines on current assignment policy and procedures
Education and Training
Bachelor of Arts: Health, Human Services, And Science, Expected in 07/2016 to University of Ashford - San Diego, California,

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Resume Overview

School Attended

  • University of Ashford

Job Titles Held:

  • Senior Program Officer
  • Program Manager
  • Human Resources Manager


  • Bachelor of Arts

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